Is National Debt Relief a good company to work for?

National Debt Relief has an overall rating of 3.9 out of 5, based on over 1,599 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 71% of employees would recommend working at National Debt Relief to a friend and 72% have a positive outlook for the business. The best reviews about National Debt Relief have been left by employees working as Sales Team Lead , Team Lead and Team Leader .

Does National Debt Relief pay their employees well?

According to anonymously submitted Glassdoor reviews, National Debt Relief employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at National Debt Relief. This rating has been stable over the past 12 months.

How satisfied are employees working at National Debt Relief?

71% of National Debt Relief employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated National Debt Relief 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at National Debt Relief?

Debt Specialist (160) , Certified Debt Specialist (137) , Negotiator (100) , Sales (90) , Account Executive (75) , Sales Representative (73) , Sales Associate (46) , Account Manager (45) , Team Lead (44) , Sales Agent (40) , Customer Service Representative (32) , Client Success Specialist (24) , Debt Consultant (22) , IAPDA Certified Debt Specialist (20) , Sales Team Lead (20)

What are the pros of working at National Debt Relief according to real employee reviews?

"They have created a great culture on sales floor and at NDR as a whole." ((in 94 reviews)); "The training was great and very motivational." ((in 88 reviews)); "Great benefits and PTO policy" ((in 83 reviews)); "Understanding and Great Management" ((in 76 reviews)); "People at NDR are kind and great to work with." ((in 53 reviews))

What are the cons of working at National Debt Relief according to real employee reviews?

"Blatant favoritism." ((in 36 reviews)); "hours are long and it can be a long day but its worth it" ((in 24 reviews)); "Upper management are arrogant." ((in 16 reviews)); "Micro mgmt Lack of communication" ((in 12 reviews)); "The training managers definitely play favorites." ((in 8 reviews))

What are employees saying about National Debt Relief layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about National Debt Relief layoffs and their outlook for job security at National Debt Relief in 2026.

What are the top reviewed National Debt Relief locations?

New York , Las Vegas , Culver City , Phoenix , Henderson , Dallas , Los Angeles , Atlanta , Houston , Miami , Jacksonville , Orlando , Philadelphia , Tampa , Florida City , Charlotte , Austin , Jersey City , Newark , Brooklyn , El Paso , San Antonio , Tucson , Baltimore , Fort Lauderdale , Kissimmee , Florida Ridge , Florida , Flagstaff , Scottsdale

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National Debt Relief

National Debt Relief reviews

3.9

71% would recommend to a friend

(1,583 total reviews)

Alex Kleyner

78% approve of CEO

72% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.0

Culture & values

4.0

Compensation and benefits

3.9

Work/Life balance

3.9

Career opportunities

3.8

Senior management

National Debt Relief has an employee rating of 3.9 out of 5 stars, based on 1,583 company reviews on Glassdoor which indicates that most employees have a good working experience there. The National Debt Relief employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Aug 14, 2023

Training doesnt actually help, high pressure, month-to-month job

Debt negotiator

Recommend

CEO approval

Business Outlook

Pros

Work from home remotely. Decent pay with money to be made. Benefits.

Cons

Once youre out of training, ANY bad month will put you on a "pip" or "performance improvement plan". Spoiler, its not an improvement plan, its just harsher standards that put you in the worst mental status youve ever felt i your life. It doesnt matter if you missed your monthly debt saving goal by even the smallest percent. They give you worse accounts to work with, and if you miss the goal the next month, your fired. End of story.

National Debt Relief Response

Thank you for your review. We are sorry to hear that you had a negative experience. We are always looking for ways to improve the process and appreciate your feedback.

1.0

May 17, 2023

Beyond disappointed.

Account manager

Recommend

CEO approval

Business Outlook

Pros

Work remotely. They make you feel great during onboarding and training.

Cons

Revolving door of account managers simply to sustain the top earners workflow. You’ll work the worthless accounts to the bone while they can’t even get through the hundreds of shoe-in deals they’re handed each month. Already looking for other employment. I have zero control over the quality/quantity of accounts I’m assigned. Zero control of client response. Other debt settlement companies don’t allow an employees success to be so unpredictable. Disappointed.

National Debt Relief Response

It is never our intent to do anything other than set up our team members for success. If you are having any issues with hitting your goals, we hope that you are forthcoming with your management team to get the resources needed to succeed. If you would feel more comfortable, we encourage you to reach out to the People team for support.

3.0

Jan 22, 2018

GOOD MONEY..BUT NOT HEADED IN THE RIGHT DIRECTION

Sales representative

Recommend

CEO approval

Business Outlook

Pros

It's sales, you make great money, but you are expendable. The company and client come 1st! You spend 90 percent of your time on the phone, you get breaks and lunch, but theirs constant pressure to SELL

Cons

Though the money was good, you never felt secure, even when you were performing VERY well. There were quite a few corrupt people in upper management. The work place culture has changed drastically. It used to be a fun and competitive environment where we challenged each other to be our best and chase the money. Now the culture is competing with each other in a negative manor rather than supportive.

Viewing 34 - 36 of 1,583 Reviews

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Jobs at National Debt Relief

Client Success Agent II

Client Success Agent II

Client Success Agent II

Client Success Agent II

Client Success Agent II

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National Debt Relief

National Debt Relief reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Training doesnt actually help, high pressure, month-to-month job

Beyond disappointed.

GOOD MONEY..BUT NOT HEADED IN THE RIGHT DIRECTION

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