Is National Debt Relief a good company to work for?

National Debt Relief has an overall rating of 3.9 out of 5, based on over 1,599 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 71% of employees would recommend working at National Debt Relief to a friend and 72% have a positive outlook for the business. The best reviews about National Debt Relief have been left by employees working as Sales Team Lead , Team Lead and Team Leader .

Does National Debt Relief pay their employees well?

According to anonymously submitted Glassdoor reviews, National Debt Relief employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at National Debt Relief. This rating has been stable over the past 12 months.

How satisfied are employees working at National Debt Relief?

71% of National Debt Relief employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated National Debt Relief 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at National Debt Relief?

Debt Specialist (160) , Certified Debt Specialist (137) , Negotiator (100) , Sales (90) , Account Executive (75) , Sales Representative (73) , Sales Associate (46) , Account Manager (45) , Team Lead (44) , Sales Agent (40) , Customer Service Representative (32) , Client Success Specialist (24) , Debt Consultant (22) , IAPDA Certified Debt Specialist (20) , Sales Team Lead (20)

What are the pros of working at National Debt Relief according to real employee reviews?

"They have created a great culture on sales floor and at NDR as a whole." ((in 89 reviews)); "The training was great and very motivational." ((in 86 reviews)); "Great benefits and a remote environment." ((in 82 reviews)); "Understanding and Great Management" ((in 80 reviews)); "People at NDR are kind and great to work with." ((in 55 reviews))

What are the cons of working at National Debt Relief according to real employee reviews?

"Blatant favoritism." ((in 33 reviews)); "hours are long and it can be a long day but its worth it" ((in 23 reviews)); "Upper management are arrogant." ((in 17 reviews)); "departmental communication can sometimes be a bit lacking." ((in 11 reviews)); "The training managers definitely play favorites." ((in 8 reviews))

What are employees saying about National Debt Relief layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about National Debt Relief layoffs and their outlook for job security at National Debt Relief in 2026.

What are the top reviewed National Debt Relief locations?

New York , Las Vegas , Culver City , Phoenix , Henderson , Dallas , Los Angeles , Atlanta , Houston , Miami , Jacksonville , Orlando , Philadelphia , Tampa , Florida City , Charlotte , Austin , Jersey City , Newark , Brooklyn , El Paso , San Antonio , Tucson , Baltimore , Fort Lauderdale , Kissimmee , Florida Ridge , Florida , Flagstaff , Scottsdale

National Debt Relief reviews

3.9

71% would recommend to a friend

(1,583 total reviews)

Alex Kleyner

78% approve of CEO

72% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.0

Culture & values

4.0

Compensation and benefits

3.9

Work/Life balance

3.9

Career opportunities

3.8

Senior management

National Debt Relief has an employee rating of 3.9 out of 5 stars, based on 1,583 company reviews on Glassdoor which indicates that most employees have a good working experience there. The National Debt Relief employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Jun 10, 2025

RUN AWAY

Account executive

Recommend

CEO approval

Business Outlook

Pros

only benefit is that you work from home

Cons

even as a bridge job this was terrible. you literally get paid 15/h and the lead and comp structure is terrible. they route all the best leads to all their favorite agents who were in office before they went remote leaving you with bad leads that bring down your conversion forcing you take more bad leads since your conversion is low. now as far as the comp structure you get a chargeback every month when the client cancels or misses a payment because the client realizes that NDR doesn't do anything to actually help them. you can spend 1 hour or even longer on the phone signing somebody up and they can literally cancel the next day giving you a chargeback so basically you are working for nothing but don't worry the company is still getting paid. the chargeback system is so bad you may be owing money at tax time because you get so many chargebacks.if you don't enroll at least 300k a month you won't be seeing any real money at this company. NDR leaves you exactly like they do their clients BROKE! and all of those good reviews are fake they literally send out emails to their employees to leave a review

National Debt Relief Response

11mo

Thank you for sharing your feedback. We're glad you found value in the flexibility of working from home. Sales roles at National Debt Relief are performance-driven, and we recognize that experience can vary depending on many factors. We appreciate you taking the time to share your perspective.

1.0

Apr 11, 2024

Terrible place to work

Sales

Recommend

CEO approval

Business Outlook

Pros

Work from home. Coworkers are nice

Cons

When I first started here it was a great place to work and I was beyond happy to be here. As time passed greed and miscalculations from upper management made this place turn 180 degrees in the order direction. Some how the company keeps breaking records but I make less income as milestones are broken. I am not an avg rep either. This company has been spoiled from greed, please explain how it’s fair to pay reps less than .5% on a deal that they gross 20-25%! More than 50% of the floor does not even make commission and when you do make commission they take it back with charge backs. Empty promises and excuses as to why it’s slow. Please everyone think about it….. the more agents they hire the less avg volume everyone has which in the end makes them pay little to nothing on commissions! Unless you like making $15 an hour this place is a complete scam.

1.0

Feb 1, 2024

Worst culture, no job securtiy

Sr. team leader

Recommend

CEO approval

Business Outlook

Pros

Money was good for a while.

Cons

Company has no interest in really caring for their agents, longer charge back periods mean they pull your hard earned commissions back, put more work especially trainings that have nothing to do with making more money, if you're a top agent they will bombard you with training so that you're unable to get leads to get bonuses, they hire massive amounts of agents then spread all the good leads to new agents so the top tier guys commissions are cut. They tell you to enroll clients no matter what, then fire 10% of agents because they accuse the agents of committing fraud when leadership is the one to do it that way. Once you leave the company they will keep all of the commissions owed to you also.

National Debt Relief Response

2y

We are sorry to hear about your negative experience. It sounds like you faced various challenges and frustrations and we apologize if you did not feel as though your well-being and financial security were prioritized. Your feedback is important and valued.

Viewing 31 - 33 of 1,583 Reviews

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Jobs at National Debt Relief

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Client Success Agent II

Client Success Agent II

Client Success Agent II

Client Success Agent II