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National General Insurance

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National General Insurance Associate Insurance Operations Representative reviews

2.6

40% would recommend to a friend

(73 total reviews)

Peter Rendall

15% approve of CEO

31% positive business outlook

Associate Insurance Operations Representative employees have rated National General Insurance with 2.6 out of 5 stars, based on 73 company reviews on Glassdoor. This indicates that most Associate Insurance Operations Representative professionals have an average working experience there. National General Insurance is rated 28% below average by Associate Insurance Operations Representative professionals compared to other employers within the Insurance industry (3.6 stars).

Reviews by job title

73 reviews
4.0
Oct 26, 2021
Recommend
CEO approval
Business Outlook

Pros

Hard work pays off Pay Benefits Good hours Trainung

Cons

Things can move slowly Not always aware of things happening on back end Lots of outbound calls

2.0
Sep 20, 2021
Recommend
CEO approval
Business Outlook

Pros

$15/hour starting wage (I hear it’s since gone up) with mandatory overtime, and very laid back hiring practices. If you don't have much experience you could do worse.

Cons

The job is intense/stressful. If you like/are good at sales, you can for sure get a higher base wage at another local call center. Though the base pay is ok for the area, that’s a shame and speaks more to the need for a raised minimum wage than the actual living you can make at this job. (Again, as a novice, seasoned reps do pretty well). Micromanaging in a complex industry means that no matter how good you are, you will make a mistake and get talked to. These mistakes are sometimes on you, but it’s frustrating to see management come down on you like you’re a 5th grader in then principals office only to hear later that your mistake was escalated and dismissed by big insurance regulation ppl. Also, the health insurance isn’t real health insurance.

2.0
Aug 3, 2021
Recommend
CEO approval
Business Outlook

Pros

went to work for a carrier directly and was able to get around the non-compete. Only work during open enrollment, make your 10-15 grand and leave.

Cons

the non-compete sucks and is unnecessary, the pay is fast food wages low and management is great only if you make sales.

Viewing 43 - 45 of 73 Reviews

Glassdoor has 1,669 National General Insurance reviews submitted anonymously by National General Insurance employees. Read employee reviews and ratings on Glassdoor to decide if National General Insurance is right for you.