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National General Insurance

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National General Insurance reviews

3.1

50% would recommend to a friend

(1,620 total reviews)

Peter Rendall

52% approve of CEO

47% positive business outlook

National General Insurance has an employee rating of 3.1 out of 5 stars, based on 1,620 company reviews on Glassdoor which indicates that most employees have a good working experience there. The National General Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Jun 6, 2015
Recommend
CEO approval
Business Outlook

Pros

Money is OK. You can "do you own thing." Selling in T-shirts and jeans is cool. You get paid to train and get your license, then you keep it and you can RUN AWAY because this is high stress and low managment transparancey. Everything is taken personally here. Although leaders are very accessable, they take everything too personally, grow some thicker skin. THERE are a few good leaders here, but not many and if you can't comply with the 4 E's then don't apply (total joke) you must be a YES man. They will hire you if you've had legal issues in past and work with you, customers BEWARE. ( all of this from a tenured agent in Cleveland Office ) Good Sam < Affinity if you want to spend saturday's fighting over 200$ travel trailer policies then this is the place for you!

Cons

TRAINERS ARE AN ABSOLUTE JOKE. Saturdays are mandatory. No integration, and horrible communication between agents and management. Calls are routed incorrectly compromising the Sales cycle constantly. If you aren't "liked" or a high producer you will get dragged along. Lot's of turnover, lot's of people calling up complaining about free gifts they've never received. Management keeps "records" and builds cases against employee's then they fire you with little warning. Affinity, Good Sam, all of it is unorganized, Screener transfer's and Service transfers all day for non-sales opportunities. EVERY SECOND OF YOUR DAY IS ACCOUNTED FOR AND COUNTED AGAINST YOU.

4.0
Dec 9, 2020

You Get Out What You Put In

Recommend
CEO approval
Business Outlook

Pros

Pay is great, awesome people to work with, have to problem solve and think quick which makes it challenging in a good way, management is helpful and actually care about their employees

Cons

Long hours, 401k is subpar compared to other company match incentives

1.0
May 22, 2019

Huge company, but absolutely out-of-date

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pros? The only thing I can honestly think of is that the pay can be above average. Most of this is because no one likes it here and they are desperate to fill positions. As a result, you can leverage that quite a bit.

Cons

This is a large, publicly traded company. Yet you would think it is 2004 around here with the complete lack of modern technology and infrastructure. The management of the company does not care to spend money, hence everything is incredibly out-of-date. The Finance department is completely under-staffed and they are attempting to force laughable reporting tech (if you can even call it that) on the department, all in the naming of saving money. My position only existed because the company is too cheap to invest in a proper reporting package. Most of your co-workers are either coasting by or absolutely clueless about anything outside of the Winston area. Lots of them have been here 10+ years and honestly could not survive anywhere else, so they're stuck here. The company also doesn't invest in any semblance of training or skills building, so no one gets any better. The few competent people here will not have any time for you - those folks will be spending their time dealing with issues outside the scope of their role while their current workload piles higher and higher. Most of this is because management refuses to fill open positions for extended periods of time or invest in better, more efficient tech. So you can forget any mentorship and guidance. You are on your own here.

Viewing 28 - 30 of 1,620 Reviews

Glassdoor has 1,662 National General Insurance reviews submitted anonymously by National General Insurance employees. Read employee reviews and ratings on Glassdoor to decide if National General Insurance is right for you.