Does National General Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, National General Insurance employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at National General Insurance. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at National General Insurance?

50% of National General Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated National General Insurance 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at National General Insurance?

Claims Adjuster (139) , Claims Representative (52) , Customer Service Representative (42) , Insurance Sales Agent (34) , Insurance Service Representative (34) , Insurance Agent (27) , Inside Sales Representative (24) , Sales Agent (18) , Sales (16) , Sales Representative (15) , Auto Claims Adjuster (14) , Sales Associate (14) , Software Developer (13) , Claims (12) , Claims Manager (12)

What are the pros of working at National General Insurance according to real employee reviews?

"Under the Allstate umbrella; great benefits" ((in 123 reviews)); "Decent pay and lots of over time opportunities" ((in 103 reviews)); "Work from home is great" ((in 97 reviews)); "There are still great people that work for this company and help the organization to be tolerable." ((in 94 reviews)); "Some great coworkers" ((in 49 reviews))

What are the cons of working at National General Insurance according to real employee reviews?

"They treat you like a number and there’s no work life balance." ((in 55 reviews)); "Little or no training" ((in 50 reviews)); "If your manager was bad at their job and you mentioned it to General Manager/HR/Any Manager" ((in 39 reviews)); "inept mid to senior leadership with a eye on micro managing everything" ((in 28 reviews)); "So no bonuses for those doing a lot of the work." ((in 22 reviews))

What are employees saying about National General Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about National General Insurance layoffs and their outlook for job security at National General Insurance in 2026.

What are the top reviewed National General Insurance locations?

Winston-Salem , Cleveland , Dallas , Ontario , New York , Mesa , Fort Worth , Tampa , Charlotte , Nashville , Saint Louis , Everett , Buffalo , Chicago , Hillsboro , Atlanta , Portland , Miami , Farmers Branch , Phoenix , Raleigh , Irvine , Los Angeles , Baton Rouge , Greensboro , Houston , Saddle Brook , Knoxville , Williamsville , Garden City

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National General Insurance

National General Insurance reviews

3.2

50% would recommend to a friend

(1,626 total reviews)

Peter Rendall

53% approve of CEO

47% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Compensation and benefits

3.1

Career opportunities

3.0

Culture & values

3.0

Work/Life balance

2.8

Senior management

National General Insurance has an employee rating of 3.2 out of 5 stars, based on 1,626 company reviews on Glassdoor which indicates that most employees have a good working experience there. The National General Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Jan 14, 2023

Long Training, difficult callers

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Good pay, nice managers, help lines are good

Cons

Difficult callers and circumstances, bathroom breaks only at specific times, strict call scripts

5.0

Jan 14, 2023

Great place to work!

Director of operations

Recommend

CEO approval

Business Outlook

Pros

The benefits (PTO, salary, bonus, etc) are great at Nat Gen! The leadership team have a genuine care for all their staff and encourage open and honest feedback.

Cons

It's not really a con for most, but if you don't like change this isn't the company for you. The company is constantly improving it's overall IT and Telecom practices to help operate as efficiently as possible. Given this, there is always some type of changes going on.

5.0

Jan 13, 2023

The best

Supervsior

Recommend

CEO approval

Business Outlook

Pros

It's a family amd they pay great

Cons

Sometime long hours but it's worth it

Viewing 454 - 456 of 1,626 Reviews

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Jobs at National General Insurance

Claims Adjuster Trainee

Claims Adjuster Trainee

Non-Represented Bodily Injury Claims Adjuster

Claims Adjuster Trainee

LendSvcs-Loss Drafts NG-Assoc III

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National General Insurance

National General Insurance reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Long Training, difficult callers

Great place to work!

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