National General Insurance reviews

*Epis is the worst claims platform I have ever used. *Regional to VP's micromanage every move you make. We are adults- let us act like it *utilizing 15 separate systems to work a claim is ridiculous *MOI's that don't function and guidelines that are changed and WE ARE NEVER INFORMED *Metrics are understandable in every role BUT when the claims system barely functions and you are being buried until HUNDREDS OF CLAIMS A WEEK - YES HUNDREDS - metrics need to be modified *Severe lack of communication - I knew things before my boss and her boss because I was in meetings they weren't. That is fun. *HUNDRED OF CLAIMS A WEEK - Yup. They will up your claims every week until this is the norm. Adjusters having 500, 600 claims in their name is normal. *Their training is TRASH. Flat out. It is 4 weeks of learning the system and reading quickly over the policy. If I came in as a green adjuster I would have been screwed. *Don't be surprised if you are hired in in one position but then given another with no pay raise. *NO BONUSES!!! I have worked at several insurance carriers in claims and National General is by far the worst.

The work load is heavy.