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National General Insurance

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National General Insurance reviews

3.2

50% would recommend to a friend

(1,623 total reviews)

Peter Rendall

53% approve of CEO

47% positive business outlook

National General Insurance has an employee rating of 3.2 out of 5 stars, based on 1,623 company reviews on Glassdoor which indicates that most employees have a good working experience there. The National General Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Jan 25, 2017
Recommend
CEO approval
Business Outlook

Pros

it's a job. I've met some friendly outgoing nice people working here. This type of jobs attract extrovert personalities so it's easy to make friends here

Cons

Any positive reviews are from Mgmt and Supervisors. False advertising that you can make up to 6 figures here. Impossible. pay is $12 an hour, required to make 19 insurance sales PER DAY before bonus compensation begins. So if you close 19 ins. policies but not one more everyday, you end up with just the base pay. This company makes a LOT of $ off of your sweat and hard work. They're always hiring because the turnover is extremely high. 12 hour days are common and mandatory here. Don't bother unless you're extremely desperate for any job. Extremely unprofessional, stressful environment

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National General Insurance Response
9y
Thank you for your feedback. We certainly agree that we have a team of friendly, outgoing, nice people who work with us! We take great pride in the accomplishments of our agents and the culture that exists in our sales center - client-focused, team-oriented, competitive, and achievement-based. A robust compensation plan is critical to creating such a culture. The plan must be aligned with the goals of the unit as a whole, encourage great customer care, and create the opportunity for agents to make a good living. The plan you describe does not do that, and as such, it is not the plan that we've had active for 4+ years. Our variable compensation requires that agents produce 19 policies per week to become eligible for bonus compensation in any given week. It is not per day as you articulated above. Additionally, their are several ancillary bonus opportunities for agents based on writing quality business. While our agents benefit from the efficiency of technology, multiple carriers and multiple product lines, 19 policies per day is not attainable, and not something we ask agents to achieve. Given the caliber of salespeople we have, transparency around the data, direct feedback from them, and their history of success, we're confident our team knows how they're compensated and understands our expectations of them.
3.0
Jan 22, 2017

Claims adjuster

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent pay. Coworkers are friendly. A lot of work so it's busy, Job security. Don't really have any other pros to list

Cons

Unrealistic goals set for employees. The better you are the more work you get. Management never seems to be satisfied. Communication between manager and workers is lacking.

3.0
Jan 21, 2017

Claims representative

Recommend
CEO approval
Business Outlook

Pros

Reputable company, decent work environment.

Cons

Low pay for work performed. Consistant high performance does not necessarily equate to financial remuneration. Poor training for new hires and little support during learning curve.

Viewing 1267 - 1269 of 1,623 Reviews

Glassdoor has 1,665 National General Insurance reviews submitted anonymously by National General Insurance employees. Read employee reviews and ratings on Glassdoor to decide if National General Insurance is right for you.