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National General Insurance

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National General Insurance reviews

3.2

50% would recommend to a friend

(1,623 total reviews)

Peter Rendall

53% approve of CEO

47% positive business outlook

National General Insurance has an employee rating of 3.2 out of 5 stars, based on 1,623 company reviews on Glassdoor which indicates that most employees have a good working experience there. The National General Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Jul 28, 2016

Run Away Fast

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Steady work. Overtime offered. During Holidays, management offers special lunches to staff. Time off easy to get if no one else is taking it.

Cons

Metrics unattainable. Threats when management points out errors. Management changing office environment of removal of cube divider glass without employee input. Will increase noise and distractions in the areas. Management enjoys termination of employers and don't consider the effects to the rest of the department. Some leadership only out for themselves.

2.0
Jul 21, 2016
Recommend
CEO approval
Business Outlook

Pros

Excellent new hire training. Decent amount of paid company Holidays (however, you pay for it when you return to work) Awesome co-workers. A few excellent claims managers.

Cons

Metrics that are unattainable... if you work 40 hours a week, if you don't fudge your numbers, and your file quality is halfway decent. Plan on at least 50 hours a week if you want to do a good job and stay caught up. Very high turn over rate due to the work load. The feeling of inevitable doom. Phones are monitored like a call center. Upper management who has no idea what is like to be an adjuster or has clearly forgotten. The feeling that the company will continue to put as much on their adjusters until people physically snap and break down. ---On a serious note I have seen many co-workers quit after sitting at their desk crying, people unable to eat, go into depression and physically just shut down from the stress. If you ever get stressed out don't take this job. Claims adjuster stress is no where close to the stress you have ever felt anytime in life before. They will preach it to you in your interview but don't be fooled you don't know stress until you have worked this job.

2.0
Jul 18, 2016

Legal Assistant

Recommend
CEO approval
Business Outlook

Pros

They offer a completive salary

Cons

Overbearing workload, management is sub-par, Always short on supplies, knee-jerk reaction to solving issues that arise, Supervisor would gossip about workers with co-workers

Viewing 1312 - 1314 of 1,623 Reviews

Glassdoor has 1,665 National General Insurance reviews submitted anonymously by National General Insurance employees. Read employee reviews and ratings on Glassdoor to decide if National General Insurance is right for you.