Pros
This is a review for National General Lender Services. Pay rate is okay, with alot of OT opportunities. Co-workers are great and supportive. Depending on your lender your assigned to work.
Cons
**PAY SCALE** Tenured Reps can possibly get paid lower than incoming reps. There is no adjustment available to bring a prior hired rep to the same level. the only way to make more is through yearly merit raises. very steep learning curve. Each lender is processed differently and you need to be on the ball in order to learn each process and procedure. Some can be rather complicated and very easy to make mistakes which can result in failures on QC audits. Majority of department is now working remotely which can make it difficult to network and expand knowledge and build rapport with fellow colleagues which can hurt advancement options.