Does National General Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, National General Insurance employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at National General Insurance. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at National General Insurance?

50% of National General Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated National General Insurance 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at National General Insurance?

Claims Adjuster (138) , Claims Representative (52) , Customer Service Representative (42) , Insurance Service Representative (34) , Insurance Sales Agent (33) , Insurance Agent (27) , Inside Sales Representative (24) , Sales Agent (18) , Sales (16) , Sales Representative (15) , Auto Claims Adjuster (14) , Sales Associate (14) , Software Developer (13) , Claims (12) , Claims Manager (12)

What are the pros of working at National General Insurance according to real employee reviews?

"Good benefits and a good amount of PTO" ((in 123 reviews)); "The pay was good and there are good hard working employees there" ((in 101 reviews)); "Work from home is great" ((in 96 reviews)); "There are still great people that work for this company and help the organization to be tolerable." ((in 96 reviews)); "Some great coworkers" ((in 47 reviews))

What are the cons of working at National General Insurance according to real employee reviews?

"They treat you like a number and there’s no work life balance." ((in 56 reviews)); "Little or no training" ((in 47 reviews)); "If your manager was bad at their job and you mentioned it to General Manager/HR/Any Manager" ((in 41 reviews)); "inept mid to senior leadership with a eye on micro managing everything" ((in 25 reviews)); "So no bonuses for those doing a lot of the work." ((in 23 reviews))

What are employees saying about National General Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about National General Insurance layoffs and their outlook for job security at National General Insurance in 2026.

What are the top reviewed National General Insurance locations?

Winston-Salem , Cleveland , Dallas , Ontario , New York , Mesa , Fort Worth , Tampa , Charlotte , Nashville , Saint Louis , Everett , Buffalo , Chicago , Hillsboro , Atlanta , Portland , Miami , Farmers Branch , Phoenix , Raleigh , Irvine , Los Angeles , Baton Rouge , Greensboro , Houston , Saddle Brook , Knoxville , Williamsville , Garden City

National General Insurance reviews

3.2

50% would recommend to a friend

(1,623 total reviews)

Peter Rendall

53% approve of CEO

47% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,623 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

National General Insurance has an employee rating of 3.2 out of 5 stars, based on 1,623 company reviews on Glassdoor which indicates that most employees have a good working experience there. The National General Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews

1.0

Jun 4, 2016

Good Old Boys Club

Quality assurance analyst

Recommend

CEO approval

Business Outlook

Pros

I have made some great long life time friends during the time I was there. Work is super easy but not enough to go around.

Cons

Opportunity for growth doesn't exist. No raise or bonus for 2016 and the ability to work from home has been removed after working from home for many many years. Management prefers to fills leadership roles from outside the company or personal friends then hire within to promote employee loyalty or growth.

1.0

Jun 3, 2016

Claims Rep

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

This place is terrible period. Nobody makes it there at all because it is unprofessional and terrible metrics. Nobody last working at this job at all. The Cleveland office turnover rate is terrible and everybody quits. All the managers suck and it is ran unprofessional. Every manager at the company sleep with one another in the Cleveland, Ohio office.

Cons

They hire college kids just to fill up a cubical. Anybody fresh out of college please don't apply to this place at all. Nobody makes it there at all. The HR managers at the company act clueless and act like the dont know whats going on. The pay is terrible for all the claims you have to work. The all process is claims after claims. Please run from the Cleveland, ohio office.

5.0

Jun 1, 2016

Best Job I Ever Had

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good people, good work environment

Cons

has to leave due to work re-location

Viewing 1327 - 1329 of 1,623 Reviews

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Jobs at National General Insurance

Client Service Associate II - National General

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Lender Services Representative - National General

Systems Analysis Sr Consultant II - National General

Bodily Injury Adjuster I, II or Sr. - National General