Does National General Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, National General Insurance employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at National General Insurance. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at National General Insurance?

49% of National General Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated National General Insurance 2.9 out of 5 for work life balance, 2.9 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at National General Insurance?

Claims Adjuster (138) , Claims Representative (52) , Customer Service Representative (42) , Insurance Service Representative (34) , Insurance Sales Agent (33) , Insurance Agent (27) , Inside Sales Representative (24) , Sales Agent (18) , Sales (16) , Sales Representative (15) , Auto Claims Adjuster (14) , Sales Associate (14) , Software Developer (13) , Claims (12) , Claims Manager (12)

What are the pros of working at National General Insurance according to real employee reviews?

"great benefits and plenty of room for growth." ((in 120 reviews)); "The pay was good and there are good hard working employees there" ((in 104 reviews)); "There are still great people that work for this company and help the organization to be tolerable." ((in 99 reviews)); "Work from home, good time off." ((in 95 reviews)); "Great managers they are very understandable and will work with you to the best of their ability." ((in 46 reviews))

What are the cons of working at National General Insurance according to real employee reviews?

"They treat you like a number and there’s no work life balance." ((in 52 reviews)); "Little or no training" ((in 50 reviews)); "So no bonuses for those doing a lot of the work." ((in 28 reviews)); "inept mid to senior leadership with a eye on micro managing everything" ((in 26 reviews)); "heavy work load with low pay raises." ((in 21 reviews))

What are employees saying about National General Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about National General Insurance layoffs and their outlook for job security at National General Insurance in 2026.

What are the top reviewed National General Insurance locations?

Winston-Salem , Cleveland , Dallas , Ontario , New York , Mesa , Fort Worth , Tampa , Charlotte , Nashville , Saint Louis , Everett , Buffalo , Chicago , Hillsboro , Atlanta , Portland , Miami , Farmers Branch , Phoenix , Raleigh , Irvine , Los Angeles , Baton Rouge , Greensboro , Houston , Saddle Brook , Knoxville , Williamsville , Garden City

National General Insurance reviews

3.1

49% would recommend to a friend

(1,622 total reviews)

Peter Rendall

50% approve of CEO

45% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

National General Insurance has an employee rating of 3.1 out of 5 stars, based on 1,622 company reviews on Glassdoor which indicates that most employees have a good working experience there. The National General Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews

4.0

Jun 8, 2015

Claim Adjuster

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Growth opportunities, pay is decent

Cons

Over worked, parking is too far from building, parking deck dark

3.0

Jun 8, 2015

Not the worst

Claims service consultant

Recommend

CEO approval

Business Outlook

Pros

Pay was decent, benefits pretty good. Flexible hours. Easy work.

Cons

It was a call center job so having to deal with nasty customers is a given. Lots of micromanagement. Internal instability at the time, not sure what its like now that they downsized.

1.0

Jun 6, 2015

Licensed Sales Agent

Licensed sales agent

Recommend

CEO approval

Business Outlook

Pros

Money is OK. You can "do you own thing." Selling in T-shirts and jeans is cool. You get paid to train and get your license, then you keep it and you can RUN AWAY because this is high stress and low managment transparancey. Everything is taken personally here. Although leaders are very accessable, they take everything too personally, grow some thicker skin. THERE are a few good leaders here, but not many and if you can't comply with the 4 E's then don't apply (total joke) you must be a YES man. They will hire you if you've had legal issues in past and work with you, customers BEWARE. ( all of this from a tenured agent in Cleveland Office ) Good Sam < Affinity if you want to spend saturday's fighting over 200$ travel trailer policies then this is the place for you!

Cons

TRAINERS ARE AN ABSOLUTE JOKE. Saturdays are mandatory. No integration, and horrible communication between agents and management. Calls are routed incorrectly compromising the Sales cycle constantly. If you aren't "liked" or a high producer you will get dragged along. Lot's of turnover, lot's of people calling up complaining about free gifts they've never received. Management keeps "records" and builds cases against employee's then they fire you with little warning. Affinity, Good Sam, all of it is unorganized, Screener transfer's and Service transfers all day for non-sales opportunities. EVERY SECOND OF YOUR DAY IS ACCOUNTED FOR AND COUNTED AGAINST YOU.

Viewing 1405 - 1407 of 1,622 Reviews

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