Does National General Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, National General Insurance employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at National General Insurance. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at National General Insurance?

49% of National General Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated National General Insurance 2.9 out of 5 for work life balance, 2.9 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at National General Insurance?

Claims Adjuster (138) , Claims Representative (52) , Customer Service Representative (42) , Insurance Service Representative (34) , Insurance Sales Agent (33) , Insurance Agent (27) , Inside Sales Representative (24) , Sales Agent (18) , Sales (16) , Sales Representative (15) , Auto Claims Adjuster (14) , Sales Associate (14) , Software Developer (13) , Claims (12) , Claims Manager (12)

What are the pros of working at National General Insurance according to real employee reviews?

"Good benefits and working culture" ((in 123 reviews)); "The pay was good and there are good hard working employees there" ((in 97 reviews)); "There are still great people that work for this company and help the organization to be tolerable." ((in 95 reviews)); "Some great coworkers" ((in 48 reviews)); "Company is building a great culture in which every employee can make a difference" ((in 37 reviews))

What are the cons of working at National General Insurance according to real employee reviews?

"They treat you like a number and there’s no work life balance." ((in 51 reviews)); "Little or no training" ((in 49 reviews)); "If your manager was bad at their job and you mentioned it to General Manager/HR/Any Manager" ((in 40 reviews)); "inept mid to senior leadership with a eye on micro managing everything" ((in 27 reviews)); "So no bonuses for those doing a lot of the work." ((in 23 reviews))

What are employees saying about National General Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about National General Insurance layoffs and their outlook for job security at National General Insurance in 2026.

What are the top reviewed National General Insurance locations?

Winston-Salem , Cleveland , Dallas , Ontario , New York , Mesa , Fort Worth , Tampa , Nashville , Saint Louis , Charlotte , Everett , Buffalo , Chicago , Hillsboro , Atlanta , Portland , Miami , Farmers Branch , Phoenix , Raleigh , Irvine , Los Angeles , Baton Rouge , Greensboro , Houston , Saddle Brook , Knoxville , Williamsville , Garden City

National General Insurance reviews

3.1

49% would recommend to a friend

(1,621 total reviews)

Peter Rendall

50% approve of CEO

45% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

National General Insurance has an employee rating of 3.1 out of 5 stars, based on 1,621 company reviews on Glassdoor which indicates that most employees have a good working experience there. The National General Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews

1.0

Mar 27, 2014

Hoping for the best, unfortunately, haven't seen it so far.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The Karfunkels have the money to make things happen.

Cons

Narcissistic managers; creativity is stifled; staff's opinions, concerns and suggestions are ignored. The culture is do what I tell you or else there is the door. Management by fear is the norm. Goals and objectives would be reasonable if not for the amount of work put on the staff.

National General Insurance Response

12y

At National General, we take employee concerns and issues seriously and are always interested in working to resolve them. We have been and are always working to improve our culture, however, we cannot effectively resolve concerns submitted anonymously. I encourage you to give me a call at 336-435-2563, if you are interested in discussing them more specifically. Chris Brooks, VP-HR

1.0

Feb 16, 2014

Poor Company with deception as a course of business.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Pays a bit more than other companies to get you in the door, Interesting working in downtown Cleveland, many top leaders are remote. Poised for public sale.

Cons

High turnover, lack of stability and leadership. Systems are not updated often enough and not intuitive to use. Raises are very low. Workloads are very high. Employees are not provided adequate performance improvement opportunities. Prospective employees...leave your current job at your own risk. 401K not as lucrative as other companies.

5.0

Feb 15, 2014

If you work hard, you will be compensated.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great benefits; sufficient vacation days and health insurance.

Cons

Little opportunity to re-located to other offices.

Viewing 1492 - 1494 of 1,621 Reviews

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