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National General Insurance

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National General Insurance reviews

3.2

52% would recommend to a friend

(1,621 total reviews)

Peter Rendall

54% approve of CEO

48% positive business outlook

National General Insurance has an employee rating of 3.2 out of 5 stars, based on 1,621 company reviews on Glassdoor which indicates that most employees have a good working experience there. The National General Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Feb 13, 2013
Recommend
CEO approval
Business Outlook

Pros

There were a lot of dedicated, hard working people in the claims department. However, most have been permanently laid off (for a tax break).

Cons

Company has no real direction. While change is inevitable and expected in business, the company changes it's expectations from it's front line employees literally every couple months. Then when it's review time, it can be nearly impossible to make "the grade" where they want. No raises when GM took the government bail out, then after they sold us to an outside firm, still no raises until about 6 months which came as a "bonus" of 1% if you qualified. And when that came across, we also received a threat from the president regarding "getting on the bus...or else".

2.0
Jan 29, 2013
Recommend
CEO approval
Business Outlook

Pros

Some of the best people in the world work on the frontline here at GMACI. They have the potential to be really great.

Cons

Mangement inconsistency. Stubborn leadership. Bottom line is everything (sometimes it should not be)

3.0
Jan 18, 2013
Recommend
CEO approval
Business Outlook

Pros

There are some very dedicated, talented individuals within the company. Claims and customer service consistently rank high among customers so I would recommend the company to anyone seeking a job in those areas. The brand equity is still there but I am not sure for how long. The benefits and salary seem to be on par or better than other companies in the industy.

Cons

Leadership has become out of touch with the agency channel in key markets. They are losing credibility and market share as a result. Insurance agencies are becomming increasingly dissatisfied with high rates and products that are not competitive. GMACI has discontinued one of its main differentiators by no longer offering OEM parts on repairs. This was a nice selling point when on rare occasions when rates were close to competitors.

Viewing 1546 - 1548 of 1,621 Reviews

Glassdoor has 1,663 National General Insurance reviews submitted anonymously by National General Insurance employees. Read employee reviews and ratings on Glassdoor to decide if National General Insurance is right for you.