Does National General Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, National General Insurance employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at National General Insurance. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at National General Insurance?

50% of National General Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated National General Insurance 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at National General Insurance?

Claims Adjuster (138) , Claims Representative (52) , Customer Service Representative (42) , Insurance Service Representative (34) , Insurance Sales Agent (33) , Insurance Agent (27) , Inside Sales Representative (24) , Sales Agent (18) , Sales (16) , Sales Representative (15) , Auto Claims Adjuster (14) , Sales Associate (14) , Software Developer (13) , Claims (12) , Claims Manager (12)

What are the pros of working at National General Insurance according to real employee reviews?

"Good benefits and a good amount of PTO" ((in 123 reviews)); "The pay was good and there are good hard working employees there" ((in 101 reviews)); "Work from home is great" ((in 96 reviews)); "There are still great people that work for this company and help the organization to be tolerable." ((in 96 reviews)); "Some great coworkers" ((in 47 reviews))

What are the cons of working at National General Insurance according to real employee reviews?

"They treat you like a number and there’s no work life balance." ((in 56 reviews)); "Little or no training" ((in 47 reviews)); "If your manager was bad at their job and you mentioned it to General Manager/HR/Any Manager" ((in 41 reviews)); "inept mid to senior leadership with a eye on micro managing everything" ((in 25 reviews)); "So no bonuses for those doing a lot of the work." ((in 23 reviews))

What are employees saying about National General Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about National General Insurance layoffs and their outlook for job security at National General Insurance in 2026.

What are the top reviewed National General Insurance locations?

Winston-Salem , Cleveland , Dallas , Ontario , New York , Mesa , Fort Worth , Tampa , Charlotte , Nashville , Saint Louis , Everett , Buffalo , Chicago , Hillsboro , Atlanta , Portland , Miami , Farmers Branch , Phoenix , Raleigh , Irvine , Los Angeles , Baton Rouge , Greensboro , Houston , Saddle Brook , Knoxville , Williamsville , Garden City

National General Insurance reviews

3.2

50% would recommend to a friend

(1,623 total reviews)

Peter Rendall

53% approve of CEO

47% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

National General Insurance has an employee rating of 3.2 out of 5 stars, based on 1,623 company reviews on Glassdoor which indicates that most employees have a good working experience there. The National General Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews

1.0

May 1, 2022

Worst company I've ever worked for.

Desktop support technician ii

Recommend

CEO approval

Business Outlook

Pros

Good team to work with (the techs... not the management) Other techs are often helpful Knowledge base is sometimes helpful.

Cons

Low paying Physically demanding (you will build TONS of boxes) Management is often iffy and untrustworthy No visible upward mobility Management has favorites Issues tend to get blamed on regular techs and management will NOT take responsibility/ownership You WILL be overworked There is NO standard SLA for business needs. ( ex. you will be held to IT SLA, but will be made to build 100 computers in a week on the drop of a dime because the business wants you to. ) No formal training No overtime pay VERY HIGH TURNOVER RATE Low employee/tech morale No bonuses/ no pay for being on-call

3.0

Apr 19, 2022

Overworked

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

WFH Not a typical call center

Cons

No work like balance No bonus No career growth Poor training

4.0

Mar 17, 2022

Enjoy

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

I am able to work from home and do not have a micromanager. I feel like I can actually get work done and not be stressed

Cons

Pay. The pay could be more competitive to the larger insurance companies.

Viewing 190 - 192 of 1,623 Reviews

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