Does National General Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, National General Insurance employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at National General Insurance. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at National General Insurance?

50% of National General Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated National General Insurance 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at National General Insurance?

Claims Adjuster (139) , Claims Representative (52) , Customer Service Representative (42) , Insurance Service Representative (34) , Insurance Sales Agent (33) , Insurance Agent (27) , Inside Sales Representative (24) , Sales Agent (18) , Sales (16) , Sales Representative (15) , Auto Claims Adjuster (14) , Sales Associate (14) , Software Developer (13) , Claims (12) , Claims Manager (12)

What are the pros of working at National General Insurance according to real employee reviews?

"great benefits and plenty of room for growth." ((in 128 reviews)); "The pay was good and there are good hard working employees there" ((in 103 reviews)); "Work from home, good time off." ((in 101 reviews)); "There are still great people that work for this company and help the organization to be tolerable." ((in 93 reviews)); "Some great coworkers" ((in 46 reviews))

What are the cons of working at National General Insurance according to real employee reviews?

"They treat you like a number and there’s no work life balance." ((in 53 reviews)); "Little or no training" ((in 52 reviews)); "If your manager was bad at their job and you mentioned it to General Manager/HR/Any Manager" ((in 41 reviews)); "So no bonuses for those doing a lot of the work." ((in 27 reviews)); "inept mid to senior leadership with a eye on micro managing everything" ((in 27 reviews))

What are employees saying about National General Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about National General Insurance layoffs and their outlook for job security at National General Insurance in 2026.

What are the top reviewed National General Insurance locations?

Winston-Salem , Cleveland , Dallas , Ontario , New York , Mesa , Fort Worth , Tampa , Charlotte , Nashville , Saint Louis , Everett , Buffalo , Chicago , Hillsboro , Atlanta , Portland , Miami , Farmers Branch , Phoenix , Raleigh , Irvine , Los Angeles , Baton Rouge , Greensboro , Houston , Saddle Brook , Knoxville , Williamsville , Garden City

National General Insurance reviews

3.2

50% would recommend to a friend

(1,625 total reviews)

Peter Rendall

53% approve of CEO

47% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,625 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

National General Insurance has an employee rating of 3.2 out of 5 stars, based on 1,625 company reviews on Glassdoor which indicates that most employees have a good working experience there. The National General Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews

1.0

Aug 17, 2016

RUN!

Senior claims adjuster

Recommend

CEO approval

Business Outlook

Pros

The pay was decent and it was great to work from home. I liked the people I worked with.

Cons

Bad management. Impossible to meet metrics. Heavy workload. Threats from management. Quick to fire people. Chronic problems with computers, servers and phones.

3.0

Jul 28, 2016

Run Away Fast

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Steady work. Overtime offered. During Holidays, management offers special lunches to staff. Time off easy to get if no one else is taking it.

Cons

Metrics unattainable. Threats when management points out errors. Management changing office environment of removal of cube divider glass without employee input. Will increase noise and distractions in the areas. Management enjoys termination of employers and don't consider the effects to the rest of the department. Some leadership only out for themselves.

4.0

Jun 16, 2016

I'VE BEEN EMPLOYED FOR OVER A YEAR

Insurance underwriter

Recommend

CEO approval

Business Outlook

Pros

I've been employed at NatGen for over a year. i love the training they make sure you are ready for the calls you are ab out to take. we also have a lot of pot lucks and raffles to make sure the office is as fun as it can be. The PTO time is given upfront and a lot of the PTO rolls over if it isn't used.

Cons

They do have a point system for tardy arrival and absences that start day one in training. to me it would make more sense to have the training late arrivals and absences come off after the 90 day period to give each employee a fresh start. They also have mandatory 10 Monday work days that no one had a say in working out of no where. and every 3-6 months their is a shift bid so the shift that you have can be taken from you every 3-6 months if someone with seniority wants your shift.

Viewing 241 - 243 of 1,625 Reviews

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