Does National General Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, National General Insurance employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at National General Insurance. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at National General Insurance?

50% of National General Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated National General Insurance 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at National General Insurance?

Claims Adjuster (139) , Claims Representative (52) , Customer Service Representative (42) , Insurance Service Representative (34) , Insurance Sales Agent (33) , Insurance Agent (27) , Inside Sales Representative (24) , Sales Agent (18) , Sales (16) , Sales Representative (15) , Auto Claims Adjuster (14) , Sales Associate (14) , Software Developer (13) , Claims (12) , Claims Manager (12)

What are the pros of working at National General Insurance according to real employee reviews?

"great benefits and plenty of room for growth." ((in 128 reviews)); "The pay was good and there are good hard working employees there" ((in 103 reviews)); "Work from home, good time off." ((in 101 reviews)); "There are still great people that work for this company and help the organization to be tolerable." ((in 93 reviews)); "Some great coworkers" ((in 46 reviews))

What are the cons of working at National General Insurance according to real employee reviews?

"They treat you like a number and there’s no work life balance." ((in 53 reviews)); "Little or no training" ((in 52 reviews)); "If your manager was bad at their job and you mentioned it to General Manager/HR/Any Manager" ((in 41 reviews)); "So no bonuses for those doing a lot of the work." ((in 27 reviews)); "inept mid to senior leadership with a eye on micro managing everything" ((in 27 reviews))

What are employees saying about National General Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about National General Insurance layoffs and their outlook for job security at National General Insurance in 2026.

What are the top reviewed National General Insurance locations?

Winston-Salem , Cleveland , Dallas , Ontario , New York , Mesa , Fort Worth , Tampa , Charlotte , Nashville , Saint Louis , Everett , Buffalo , Chicago , Hillsboro , Atlanta , Portland , Miami , Farmers Branch , Phoenix , Raleigh , Irvine , Los Angeles , Baton Rouge , Greensboro , Houston , Saddle Brook , Knoxville , Williamsville , Garden City

National General Insurance reviews

3.2

50% would recommend to a friend

(1,625 total reviews)

Peter Rendall

53% approve of CEO

47% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,625 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

National General Insurance has an employee rating of 3.2 out of 5 stars, based on 1,625 company reviews on Glassdoor which indicates that most employees have a good working experience there. The National General Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews

1.0

Jun 3, 2016

Claims Rep

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

This place is terrible period. Nobody makes it there at all because it is unprofessional and terrible metrics. Nobody last working at this job at all. The Cleveland office turnover rate is terrible and everybody quits. All the managers suck and it is ran unprofessional. Every manager at the company sleep with one another in the Cleveland, Ohio office.

Cons

They hire college kids just to fill up a cubical. Anybody fresh out of college please don't apply to this place at all. Nobody makes it there at all. The HR managers at the company act clueless and act like the dont know whats going on. The pay is terrible for all the claims you have to work. The all process is claims after claims. Please run from the Cleveland, ohio office.

2.0

May 15, 2016

Too happy to fire people!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

If you really need a job or trying to start your career in insurance then this is the place.

Cons

Too many inconsistencies. They play favoritism. Turnover rate is extremely high, a constant revolving door. New hire classes every 2 months. They go straight to firing you instead of following their own steps. Too many lies about raises, money and advancement. Managers are afraid to speak up. Agents are allowed to disrespect reps and not have to process their own endorsements. If you close, you cannot leave until all calls have been answered. Audits change and you get dinged for changes that were not discussed. Right after the CEO passed it seemed like too many changes came the very next day. And not even a card or anything was done due to his loss.

4.0

Apr 21, 2016

Review if NGIC

Operations supervisor

Recommend

CEO approval

Business Outlook

Pros

There are lots of opportunities

Cons

Employees tend to feel entitlement

Viewing 244 - 246 of 1,625 Reviews

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Jobs at National General Insurance

Non-Represented Bodily Injury Claims Adjuster

Non-Represented Bodily Injury Claims Adjuster - National General

Claims Adjuster Trainee

Non-Represented Bodily Injury Claims Adjuster

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