Does National Interstate pay their employees well?

According to anonymously submitted Glassdoor reviews, National Interstate employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at National Interstate. This rating has been stable over the past 12 months.

How satisfied are employees working at National Interstate?

76% of National Interstate employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated National Interstate 4.2 out of 5 for work life balance, 4.0 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at National Interstate?

Claims (13) , Claims Adjuster (6) , Claims Specialist (6) , Underwriter (6) , Claims Supervisor (4) , Claims Representative (3) , Marketing Representative (3) , Senior Claims Examiner (3) , Underwriter I (3) , Analyst (2) , Anonymous (2) , Claims Examiner (2) , Compliance Specialist (2) , Data Scientist (2) , Manager (2)

What are the pros of working at National Interstate according to real employee reviews?

"Loved the people and great updates to the building!" ((in 23 reviews)); "Hybrid Schedule leads to good work/life balance" ((in 13 reviews)); "Company culture is great." ((in 7 reviews)); "Supportive coworkers, bonuses, raises." ((in 7 reviews)); "Campus is great" ((in 6 reviews))

What are the cons of working at National Interstate according to real employee reviews?

"Management does not care about you." ((in 14 reviews)); "Pay is low and hard to refer someone to this company" ((in 13 reviews)); "Upper management is absolutely atrocious and are all out to stab each other in the back so they can advance." ((in 6 reviews)); "No flex time but you can pick the shift you work (in most departments)" ((in 5 reviews)); "Management targeted these capable supervisors and technicians over the last few years and forced them out." ((in 5 reviews))

What are employees saying about National Interstate layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about National Interstate layoffs and their outlook for job security at National Interstate in 2026.

What are the top reviewed National Interstate locations?

Richfield , Cleveland , Cincinnati , Virginia Beach , Fenton , San Diego , Hyattsville , Orange

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National Interstate

Part of Great American Insurance Group

National Interstate reviews

4.1

76% would recommend to a friend

(215 total reviews)

Tony Mercurio

87% approve of CEO

69% positive business outlook

Ratings by category

4.2

Work/Life balance

4.1

Career opportunities

4.0

Culture & values

4.0

Diversity & inclusion

4.0

Senior management

3.6

Compensation and benefits

National Interstate has an employee rating of 4.1 out of 5 stars, based on 215 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The National Interstate employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

215 reviews

3.0

Mar 14, 2018

IT Department

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Decent benefits, semi-competitive pay. Good place to start career or learn a new set of technologies. Good lunch program and workplace amenities. Upper management is trying to improve how work gets done, and have made progress.

Cons

Lack of standardization across projects and department. Poor SDLC and process. IT department is not trusted by the business (their customers). Much re-work and wasted energy.

3.0

Feb 26, 2018

Plenty of upward mobility, but considerably lower pay for similar positions at other companies.

Regional account manager

Recommend

CEO approval

Business Outlook

Pros

Corporate office has some opportunity for advancement. Good company extracurricular activities. Good job for college graduates that have no experience.

Cons

Pay is considerably below industry average for just about every position in the company. They micromanage to the point that a fairly high level employee would be reprimanded if they weren’t in the office by 8am. So extremely limited schedule flexibility.

2.0

Nov 18, 2017

Nothing Special

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Company culture is laid back If you like independent work this could be a good place for you

Cons

Benefits are lacking, especially in health insurance Salary is not competitive with other similar companies Management is set in their ways and does not want to progress Hard to move up in the company Data is confusing and unorganized, needs to be overhauled

Viewing 46 - 48 of 215 Reviews

Jobs at National Interstate

Workers Comp Senior Claims Rep Remote-NJ PA MA

Associate Underwriter I

Adminstrative Operations Representative

Claims Specialist Bodily Injury- Remote

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National Interstate

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Ratings by category

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Reviews by job title

IT Department

Plenty of upward mobility, but considerably lower pay for similar positions at other companies.

Nothing Special

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