Does National Interstate pay their employees well?

According to anonymously submitted Glassdoor reviews, National Interstate employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at National Interstate. This rating has been stable over the past 12 months.

How satisfied are employees working at National Interstate?

76% of National Interstate employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated National Interstate 4.2 out of 5 for work life balance, 4.0 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at National Interstate?

Claims (13) , Claims Adjuster (6) , Claims Specialist (6) , Underwriter (6) , Claims Supervisor (4) , Claims Representative (3) , Marketing Representative (3) , Senior Claims Examiner (3) , Underwriter I (3) , Analyst (2) , Anonymous (2) , Claims Examiner (2) , Compliance Specialist (2) , Data Scientist (2) , Manager (2)

What are the pros of working at National Interstate according to real employee reviews?

"Loved the people and great updates to the building!" ((in 23 reviews)); "Hybrid Schedule leads to good work/life balance" ((in 13 reviews)); "Company culture is great." ((in 7 reviews)); "Supportive coworkers, bonuses, raises." ((in 7 reviews)); "Campus is great" ((in 6 reviews))

What are the cons of working at National Interstate according to real employee reviews?

"Management does not care about you." ((in 14 reviews)); "Pay is low and hard to refer someone to this company" ((in 13 reviews)); "Upper management is absolutely atrocious and are all out to stab each other in the back so they can advance." ((in 6 reviews)); "No flex time but you can pick the shift you work (in most departments)" ((in 5 reviews)); "Management targeted these capable supervisors and technicians over the last few years and forced them out." ((in 5 reviews))

What are employees saying about National Interstate layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about National Interstate layoffs and their outlook for job security at National Interstate in 2026.

What are the top reviewed National Interstate locations?

Richfield , Cleveland , Cincinnati , Virginia Beach , Fenton , San Diego , Hyattsville , Orange

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National Interstate

Part of Great American Insurance Group

National Interstate reviews

4.1

76% would recommend to a friend

(215 total reviews)

Tony Mercurio

87% approve of CEO

69% positive business outlook

Ratings by category

4.2

Work/Life balance

4.1

Career opportunities

4.0

Culture & values

4.0

Diversity & inclusion

4.0

Senior management

3.6

Compensation and benefits

National Interstate has an employee rating of 4.1 out of 5 stars, based on 215 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The National Interstate employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

215 reviews

5.0

Apr 22, 2016

Wonderful Company!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

My time here has felt more like a career than a job, I do not dread going to work every day. -You can tell the company cares about you as a person and not just a number -Amazing employee perks such as an on site cafeteria, monthly company parties (including a big winter and summer party), monthly all company meetings, beautiful facility near metroparks, free parking, tuition reimbursement, jeans Fridays, good PTO policy, and wellness initiatives -Frequent contact with executives -Promotional opportunities -Great place for new grads to learn

Cons

We all work on desktop computers instead of having lap tops. But, each conference room is equipped with a computer.

3.0

Apr 13, 2016

Ok, but lacks proper leadership.

Anonymous

Recommend

CEO approval

Business Outlook

Pros

PTO, Winter and Summer Parties, opportunity for growth was really good, tuition reimbursement was nice and the benefits were ok for a company of this nature.

Cons

This company lacks leadership and proper training techniques. They hire people bases on degrees and not experience and runs too thin in most areas. They made me pay back the tuition reimbursement even though the company policy was so vague that even members of there own Hr. Department did not understand it. Pay was mediocre at best for all they ask you to do.

5.0

Mar 24, 2016

Adjuster

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Consistent schedule Manageable workload Training program designed to make new people succeed Benefits seem decent Work hard play hard mentality The company will give you what you put into it. You want to learn a new skill or take on training the opportunities are there. The lunch program's pretty good overall, worth the money certainly. From my perspective, the company goes out of it's way to provide fun "perks" to it's employees to reward us for our work. Things like tickets to pro sports games, or fully funded holiday parties or the little things like the social events.

Cons

The PTO (which, in all fairness, was recently improved) is all encompassing - time off, sick days etc, would prefer separate sick days but honestly, if that's my biggest complaint, life's not too bad.

Viewing 166 - 168 of 215 Reviews

Jobs at National Interstate

Claims Specialist Bodily Injury- Remote

Claims Specialist Bodily Injury- Remote

Workers Comp Senior Claims Specialist Remote -CA WC CLAIMS

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Reviews by job title

Wonderful Company!

Ok, but lacks proper leadership.

Adjuster

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