Does National Interstate pay their employees well?

According to anonymously submitted Glassdoor reviews, National Interstate employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at National Interstate. This rating has been stable over the past 12 months.

How satisfied are employees working at National Interstate?

76% of National Interstate employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated National Interstate 4.2 out of 5 for work life balance, 4.0 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at National Interstate?

Claims (13) , Claims Adjuster (6) , Claims Specialist (6) , Underwriter (6) , Claims Supervisor (4) , Claims Representative (3) , Marketing Representative (3) , Senior Claims Examiner (3) , Underwriter I (3) , Analyst (2) , Anonymous (2) , Claims Examiner (2) , Compliance Specialist (2) , Data Scientist (2) , Manager (2)

What are the pros of working at National Interstate according to real employee reviews?

"Most people are great" ((in 26 reviews)); "Hybrid Schedule leads to good work/life balance" ((in 10 reviews)); "Benefits are great." ((in 10 reviews)); "Campus is great" ((in 7 reviews)); "Company culture is great." ((in 6 reviews))

What are the cons of working at National Interstate according to real employee reviews?

"Management does not care about you." ((in 14 reviews)); "Pay is low and hard to refer someone to this company" ((in 11 reviews)); "Upper management is absolutely atrocious and are all out to stab each other in the back so they can advance." ((in 6 reviews)); "Management targeted these capable supervisors and technicians over the last few years and forced them out." ((in 5 reviews)); "No flex time but you can pick the shift you work (in most departments)" ((in 4 reviews))

What are employees saying about National Interstate layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about National Interstate layoffs and their outlook for job security at National Interstate in 2026.

What are the top reviewed National Interstate locations?

Richfield , Cleveland , Cincinnati , Virginia Beach , Fenton , San Diego , Hyattsville , Orange

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National Interstate

Part of Great American Insurance Group

National Interstate reviews

4.1

76% would recommend to a friend

(215 total reviews)

Tony Mercurio

87% approve of CEO

69% positive business outlook

Ratings by category

4.2

Work/Life balance

4.1

Career opportunities

4.0

Culture & values

4.0

Diversity & inclusion

4.0

Senior management

3.6

Compensation and benefits

National Interstate has an employee rating of 4.1 out of 5 stars, based on 215 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The National Interstate employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

215 reviews

1.0

Oct 10, 2013

Horrible

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

My pay check never bounced. The people were fun and cared about doing well. The lunch plan was nice.

Cons

Favoritism rampant. People with no production continually promoted. Travel for business HAD to be before or after work hours, no exceptions. PTO was micromanaged down to the half hour even if you stayed and worked until 7 or 8 several nights a week.

4.0

Sep 27, 2013

Good company. Solid culture, pay structure could use some work.

Underwriter i

Recommend

CEO approval

Business Outlook

Pros

This mid-sized company has good management, great culture, and a relatively manageable workload. Transparency and accessibility of management and company objectives is evident in employee meetings. Talent acquisition seems sound, as people hired are just smart people who are successful in whatever they do.

Cons

Pay/holiday/vacation structure is pretty behind the times, and does not attract the kind of talent standard that HR has in place. While workload is manageable, hiring is slow to support growing business.

2.0

Jun 24, 2013

Not what i expected

Senior claims examiner

Recommend

CEO approval

Business Outlook

Pros

They have a great meal plan and great parking

Cons

As a new recent new hire, I expected this to position to be more challenging and claims oriented. Handling captive claims is very different and difficult from the traditional way of handling claims. This captive claims position is more like a TPA and you have very little control on how to resolve the losses you are challenged with. You have very little say in how you would like to resolve difficult issues and talked down to at times by the people that are above you

Viewing 208 - 210 of 215 Reviews

Jobs at National Interstate

Claims Specialist Bodily Injury- Remote

Claims Specialist Bodily Injury- Remote

Workers Comp Senior Claims Specialist Remote -CA WC CLAIMS

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Ratings by category

Ratings by demographic groups

Reviews by job title

Horrible

Good company. Solid culture, pay structure could use some work.

Not what i expected

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