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      National Research Group

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      National Research Group reviews

      3.9

      86% would recommend to a friend

      (71 total reviews)

      Jon Penn

      86% approve of CEO

      89% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      4.1

      Career opportunities

      3.9

      Culture & values

      3.8

      Senior management

      3.6

      Compensation and benefits

      3.3

      Work/Life balance

      National Research Group has an employee rating of 3.9 out of 5 stars, based on 71 company reviews on Glassdoor which indicates that most employees have a good working experience there. The National Research Group employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      71 reviews
      1.0
      Nov 23, 2016

      Unorganized and Unwelcoming

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Co-workers are generally nice. The work is interesting and a good place to gain experience. Since Stagwell's acquisition of the company from Nielsen, there have been a lot improvements to infrastructure and resources. Vision for the company is promising despite no real unified road map to get there by all departments.

      Cons

      Culture has a very exclusive atmosphere where individuals need to be chosen to succeed to actually be given a chance to succeed since hard work, with all things equal, isn't equally recognized. Very clique-y social environment. A lot of people from the new CEO's previous company came to work here and they have hardly made an effort to reach out of their preexisting social circles and merge with preexisting teams. "Team"-feeling is nonexistent since some departments being treated better than others. Some employees also choose to not speak in English in the work place so they can talk poorly about other staff when they don't think anyone else can understand them or exclude others from conversations. This would be less of an issue if the company was bigger and had more employees but when there's usually less than 50 people in the office, this fosters an unwelcoming toxic work environment. Poor management skills by senior staff. They know how to do more than lead which often leads to bottlenecks where nothing can get done. The need to "manage" senior staff who say they want an open environment but you actually need to walk on eggshells so you're discouraged from being entirely honest.

      avatar
      National Research Group Response
      7y
      Thank you for your response. There are always challenges when you merge two cultures together. The intent was never to make anyone feel that their ideas are not important or welcome. We’ve implemented several cultural initiatives to bring employees together and create a unified culture and are committed to continuing to work on improving company culture.
      1.0
      Oct 5, 2018

      Cliquey company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Aside from the exposure to great clients the only other good reason to work here is the healthcare.

      Cons

      If you didn’t come from the CEO’s old company then don’t expect to be successful here. The company shows extreme favoritism to those from PSB, and everyone is extremely cliquey and unwelcoming to new members of the company. They are set in their ways and feel their way is the only way to do research. The leadership is basically non-existent. If you are looking for a company that has managers and not leaders then this might be the right fit for you.

      2.0
      Mar 16, 2022

      Mundane task, lack of real management and horrible favoritism

      Research analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      exposure to clients is the only one i can think of.

      Cons

      clients you work with are great but if you want to be a data monkey then this job is for you. all you will do is populate and check powerpoints for hours alongside checking logic for surveys. if this is your thing great, but your brain is barely put to use. management for me was non existent and people play favorites most definitely. unlimited pto is a joke because everyone is. a workaholic, i got covid and my manager pressed me the entire week off about when I’d return as of the company would fall apart from one person being gone. If your brain can handle the doing the same things week in and week out then this job is for you! Little room for creative expression and overall lack of diversity among the entire company, teams, and projects themselves.

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      Glassdoor has 85 National Research Group reviews submitted anonymously by National Research Group employees. Read employee reviews and ratings on Glassdoor to decide if National Research Group is right for you.