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National Restaurant Association

Engaged Employer

National Restaurant Association reviews

2.3

21% would recommend to a friend

(141 total reviews)
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Michelle Korsmo

11% approve of CEO

14% positive business outlook

National Restaurant Association has an employee rating of 2.3 out of 5 stars, based on 141 company reviews on Glassdoor which indicates that most employees have an average working experience there. The National Restaurant Association employee rating is 38% below average for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

141 reviews
1.0
May 11, 2018
Recommend
CEO approval
Business Outlook

Pros

Everyone loves the healthy snacks and there are many industry professionals you can learn from.

Cons

The executive office seems to support the hiring and career development of admitted racists and homophobes. The executive leadership has given full support to a new chief of staff who has made publicly bias and negative statements about African Americans and other minorities in general and the ones in leadership at the association. Statements were documented and verified, and the new chief of staff is still here.

1.0
Nov 17, 2017

Time for a new CEO

Recommend
CEO approval
Business Outlook

Pros

Great benefits, including almost free medical, 401k match to to 6%, transit stipend, etc. Nice office space, free snacks and great employee events.

Cons

For those who have been at the NRA for sometime, you know that the CEO is a manipulative women who looks for scape goats. This time around, she chose to hire a racist, unfiltered executive who has been promising to make changes in the structure of his departments and create new streams of revenue, but none of it has actually happened. The staff that he inherited is slowly but surely leaving the organization, and rightfully so. He has done nothing but hire a bunch of senior positions with no staff to do the actual work. Not only that, but he has no management skills at all. If any current employees are reading this post, you were firsthand witness of his thoughtless comments at the most recent all staff meeting and at other staff meetings. Sending out an engagement survey, days after a poorly handled reorg ....we received an EMAIL on a FRIDAY afternoon! Did I mention that we had another one in September?

2.0
Jul 1, 2016

Anonymous Employee

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The overall look and feel of the DC office, in addition to a commitment to make Chicago office improvements is encouraging

Cons

For whatever reason a variety of leaders in the organization have formed alliances and made deliberate, uninformed determinations (and sure as heck don't know people's names or what they do) of others. The group who is advocating for the NRA to "Keep Cleaning House NRA" - is an apparent attempt to create a (weak) battle cry designed to get people to rally around those they deem spineless, lazy, late, transactional, no-good doers of nothing, out of the organization. Because apparently the only ones who care about the NRA are the chosen few who rule by fear and favoritism and quite frankly break rules for others to suffer the consequences. Oh. And the only people who have expressed concerned about the direction of the company and some of the jacked up decisions that have been made - well - has anyone ever thought that maybe some of those you call "malcontents" that you so quickly want to toss aside are indeed some of the best you've got. They embrace change, they remove mountains, who create life changing opportunities, who help members thrive and prosper. Who essentially, care about the people we serve and the livelihoods our industry supports The mudslinging taking place on Glass Door is simply childish. Are people using Glass Door because not a dang thing was done with the employee survey? We saw to or three dressed up slides. That's it. And that speaks volumes. People!!! Glass Door impacts, every single day, people both inside and outside of our four walls. Mudslinging is seen by members of industry, job seekers, recruiters, media, state partners, board members and even donors. Bottom line. You're interrupting our groove. I say the Pollyanna "YAY YEAM" and crabby malcontents should find other employment. Go be the change you want see elsewhere and let us do our thing, and do it well, with respect, commitment and without all the noise which just drags us all down.

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National Restaurant Association Response
9y
Thank you for your extensive feedback. I share your perspective that anonymous comments made on Glassdoor can impact the external perception of our organization as a place to work. It's also challenging for me to understand the context of observations made anonymously. All of our executives were briefed in detail on their teams' engagement survey results and assigned the task of taking appropriate follow-up actions. I invite you to reach out to your executive for greater detail. I encourage you to contact me directly (DSweeney@restaurant.org) for further discussion.
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Glassdoor has 158 National Restaurant Association reviews submitted anonymously by National Restaurant Association employees. Read employee reviews and ratings on Glassdoor to decide if National Restaurant Association is right for you.