employer cover photo
employer logo
employer logo

National University

Engaged Employer

National University reviews

3.2

49% would recommend to a friend

(820 total reviews)
avatar

Mark Milliron

65% approve of CEO

47% positive business outlook

National University has an employee rating of 3.2 out of 5 stars, based on 820 company reviews on Glassdoor which indicates that most employees have a good working experience there. The National University employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

820 reviews
3.0
Jun 23, 2015

We can still save this place!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A great place to build a resume and gain experience in higher education. Good tuition, medical, dental, retirement benefits, etc. The heart of this institution, its seasoned and student-focused staff, is what keeps this University standing. Education is an excellent product - there are not many jobs where you're able to help people improve their opportunities, income, quality of life for themselves and their families. The opportunity to positively impact lives is amazing!

Cons

Within the last 3 years, the University has experienced various breakdowns, and this has been at the expense of its students and staff. Communication is at an all-time low. I’ve been with National for nearly a decade. Why the loyalty and why the investment? I care about this institution; I care for its students. I care about its staff, who bend over backwards to salvage the SICs we still have. But these SICs are slowly being eaten away by broken Registrar processes, arbitrary SHHS decisions, Regents’ inability to fund various degree requirements coupled with the recent, secretive tuition hikes two months sooner than is typical - education is now fiscally out of reach for all undergraduates without grants or private loans. Monetary decisions are made rashly and with little thought of unintended consequence - lack of collaboration with departments prior to high level decision making is to blame.

1.0
May 9, 2018

National University is a For-Profit

Recommend
CEO approval
Business Outlook

Pros

Any pros of this company that exist are heavily outweighed by the cons.

Cons

This company has an identity crisis. It loves to tout the non-profit banner (just look at any marketing campaign they put out), however, anyone that has been employed as a manager or director will tell you this company is run just like a FOR-PROFIT. As for the wages at this company, there is a large gap between the haves and the have-nots. The starting pay for advisors is equal to working in fast-food, only with fast-food jobs, you are not required to have a bachelors degree. The C-level management leverages the non-profit status. Just look at their marketing campaigns ("Not for Profit, All for Students"), however, they themselves, will openly announce in regional meetings (training meetings for managers/directors), that the school is a FOR-PROFIT. In other words, it is expected that all centers will enroll as many students as possible. We have been told to register students that were clearly not interested in attending school. This practice would take place when centers did not meet the growth expectations. At the end of the month and end of the year, Enrollment Management would reach out to individual centers and strongly instruct advisors to enroll applicants. Many of these applications were people just looking for information and stated they were not interested in attending school. There is a constant threat of termination if numbers are not met by advisors. Recruiters are told their very jobs depend on bringing in large numbers of students. I would only recommend this company for employment if you literally have no other options.

2.0
Jul 14, 2016

Staff is overworked, disrespected and demoralized

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Education tuition and 403B matching is the highest around and holiday vacation while it lasts. Good people (non managers)work with. Holidays, floating holiday and 16 hours paid community service per year. Which most new hires aren't told until they are told by coworkers.

Cons

Not enough room. NO communication, low pay, career path. Poor managers with no training! NO voice =staff. . Can NO's have unions? Favoritism. After education is achieved there is no career path and people are forced to leave to further their careers and take care of their families!

Viewing 10 - 12 of 820 Reviews

Glassdoor has 875 National University reviews submitted anonymously by National University employees. Read employee reviews and ratings on Glassdoor to decide if National University is right for you.