Question 1

Is Nationwide a good company to work for as a Customer Service Representative CSR?

Accepted Answer

Customer Service Representative CSR professionals working at Nationwide have rated their employer with 4.2 out of 5 stars in 22 Glassdoor reviews. This is a higher than average score with the overall rating of Nationwide employees being 3.8 out of 5 stars. Search open Customer Service Representative CSR Jobs at Nationwide now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at Nationwide.

Question 2

Does Nationwide pay Customer Service Representative CSR employees well?

Accepted Answer

Customer Service Representative CSR professionals rate their compensation and benefits at Nationwide with 4.6 out of 5 stars based on 22 anonymously submitted employee reviews. This is 27.2% better than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at Nationwide.

Question 3

How happy are Customer Service Representative CSR professionals working at Nationwide?

Accepted Answer

90% of Customer Service Representative CSR employees at Nationwide would recommend their employer to a friend. This rating has increased by 2% in the past 12 months. Customer Service Representative CSR professionals have also rated Nationwide with a 4.8 rating for work-life-balance, 4.7 rating for diversity and inclusion, 4.6 rating for culture and values and 4.6 rating for career opportunities.

Question 4

What are the top reviewed jobs at Nationwide?

Accepted Answer

Claims Adjuster (163), Customer Service Representative (117), Consultant (102), Claims Specialist (75), Insurance Agent (70), Underwriter (63), Director (51), Software Engineer (45), Manager (44), Intern (41), Senior Consultant (37), Claims Manager (36), Claims Representative (36), Financial Services Representative (36), Analyst (34)

Question 5

What are the pros of working at Nationwide according to real employee reviews?

Accepted Answer

"Good benefits and 401k" ((in 518 reviews)); "People I work with within my sales team are great and fun to work with." ((in 394 reviews)); "it provides great work life balance and is diversified." ((in 393 reviews)); "Great culture and ability to move within company" ((in 318 reviews)); "Pay is good and company car is nice with free personal use" ((in 276 reviews))

Question 6

What are the cons of working at Nationwide according to real employee reviews?

Accepted Answer

"Poor management, lack of consistency" ((in 184 reviews)); "senior leadership is incompetent and ineffective" ((in 83 reviews)); "Top heavy Upper Management; know your place in the "pecking" order; lack of communication between lower manager levels and top level managers; small fish in BIG pond" ((in 68 reviews)); "Frequent layoffs" ((in 53 reviews)); "There is too much favoritism among management." ((in 33 reviews))

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