Navan reviews

4.0

77% would recommend to a friend

(1,010 total reviews)
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Ariel Cohen

78% approve of CEO

79% positive business outlook

Navan has an employee rating of 4.0 out of 5 stars, based on 1,010 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Navan employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Sep 15, 2023

TERRIBLE.

Recommend
CEO approval
Business Outlook

Pros

I cannot think of anything.

Cons

I realized my mistake within the first month and left voluntarily as soon as I could. The negative reviews are spot on - the CEO and CRO are two of the most awful leaders you will ever meet. I hesitate to even call them leaders. They are managers and they are developing an entire company filled with command and control style micromanagers. They change massive motions (books, comp, quota, managers, messaging, focus areas, teams, days in office, etc...) with 0 - 2 days notice to managers and reps and then 30 days later roll it back and say never mind with zero understanding or care as to how that type of chaos impact reps ability to build the replicable processes required to scale a company of this size. I've worked in successful pre and post IPO startups - you can move fast without breaking your people. They pride themselves on "fast paced change" that feels almost violent when you're in it and say that anyone who is not 100% on board with the pace is to be considered a "Passenger" instead of a "Driver". A passenger is the worst thing you could ever be called here and they will want to immediately exit you from the business (the CRO has made his own version of the Driver/Passenger language used by the CEO of Snowflake and has manipulated it to support his completely unhinged way of managing this company.) They are a "feedback culture" with zero understanding of what good, empowering and beneficial feedback is - instead peppering you with massive amounts of constructive criticism on anything and everything you do - it's death by a thousand paper cuts. Many reps I've spoken to have said their confidence is destroyed after every 1:1. For anyone considering joining the company - here are the things I'd keep in mind: 1. No one is making money here, promos are not easy to get (don't let them sell you something that isn't true) 2. They don't know how to properly enable you to succeed so managers need to be on every call 3. IPO is delayed, FY2024 plan has been considerably reduced, I imagine FY2025 will be too. 4. The culture is textbook toxic - if you have selling experience at another company, you will immediately recognize the mistake you made joining this one.

1.0
Aug 25, 2023

This is your sign

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Sometimes, employees will bring a dog to the office.

Cons

Look, I know it's a tough job market but you have got to look through the consistently bad and specific reviews this company has received for years. Then, you need to look at yourself in the mirror and ask yourself if this is really the environment you want to spend your time in. There are two groups of employees here. In group one, we have the optimists. These are either new hires that really want this to work. Their recruiter had answers for everything and the peers on their team are nice enough people, albeit they are trauma-bonded. If they're not new hires, they likely believe this level of disarray is standard for a startup and take pride in not being like other employees. You'll see them gloat about not being too shocked about executive departures, or spend long days in the office wondering where everyone is. They probably feel like it's totally understandable that benefits would get cut to be IPO-ready and that the people leaving reviews here are just bitter, uncommitted, and not a "culture-fit". Some have been here for years with an incredibly rugged ability to compartmentalize their experiences, and not care too much about the pain of those around them. The other employees you meet are professionals that saw potential squandered here. There's a mass exodus of great employees here. You'll probably make captivating friendships but you will also see them beaten down by this culture and be defeated by brilliant and not-so-brilliant bullies here. There's no more nuance or hope here, seriously. It's all unjust firing, dumpster fires, and burned bridges. It's your choice if you want to join, and maybe you will be successful. If you do decide to, equip yourself with as much privilege as possible and never, ever, try to do the right thing.

2.0
May 7, 2021
Recommend
CEO approval
Business Outlook

Pros

Great benefits, awesome co-workers, lots of perks at the office in Dallas

Cons

Micromanaging my certain manager which makes people quit, Exec team has no idea what is going on in Support and buries their head in the sand, WAY understaffed

Viewing 43 - 45 of 1,010 Reviews

Glassdoor has 1,093 Navan reviews submitted anonymously by Navan employees. Read employee reviews and ratings on Glassdoor to decide if Navan is right for you.