Navan reviews

4.0

77% would recommend to a friend

(1,010 total reviews)
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Ariel Cohen

78% approve of CEO

79% positive business outlook

Navan has an employee rating of 4.0 out of 5 stars, based on 1,010 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Navan employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Sep 20, 2023

Take a look around…

Recommend
CEO approval
Business Outlook

Pros

I learned very quickly how poorly run an organization can be

Cons

Take a look around at the people left in your respective organizations. With churn so high, who’s left? Usually the people who are the underperformers and have very few job prospects — the only reason why they would stay behind at this dumpster fire of a company. I keep hearing about attrition in my former team and this is exactly what I’m seeing. I left a few months ago because I had no mentorship, was frustrated at the lack of systems and adaptability of my teammates (why are we still doing things in such a rudimentary way and why are people so resistant to change?), the clear indications that the company is going downhill (first sign was the rebrand…) and finally, the militant atmosphere of management. The Independent wrote a great article about Navan and included a note about an employee who was forced into a corner by their boss to delete a review — entirely true and an accurate depiction of the sort of culture that is encouraged at this company. If you have any other options, leave. You’re being left behind with the bottom of the barrel who will continue to run the place to the ground. All while being severely underpaid.

1.0
Jul 29, 2022
Recommend
CEO approval
Business Outlook

Pros

They move fast Prob will IPO or get bought (that's the goal of CEO so he can move on)

Cons

DO NOT ACCEPT A ROLE THERE - read the reviews, they are the truth, any super positive hard to believe ones, are written by their HR department. Trust me, they will throw a ton of stock options in your contract that's hard to say no, but they will probably let you go, before you can even cash those in. Their new employee retention is the worst. - C-Suite not equipped to take a start up to a long lasting company - Product has so many bugs and features that don't work - CRO has a past (Grant McGrail - look it up) - that doesn't align with "company values" - Diversity and EQ programs are lackluster - only has an eq officer just to check box - They let go of anyone coming in to try to disrupt the status quo or challenge them to do something different that is better - Very tight "in" group - if you go against them you will be ousted - Sales only cares about butts in seats. More AEs, more quotas, more pipe - Their retention numbers for employees (especially new ones is horrendous) - CS org was ripped a part last year - nearly all leadership doesn't work there anymore, tbh, that wasn't even the problem org (Support, Product and Sales need a looking at) - They only care about their largest customers. Any small customers, don't care if they renew or not. Listen, I've been in the Enterprise software world for quite sometime, this place has a reputation - and it's not great. Could they be a product the revolutionizes the travel and spend industry yes - would I bet that they will reach that potential, NO.

1.0
Aug 25, 2020
Recommend
CEO approval
Business Outlook

Pros

Long term for the company is good if business travel returns to at least 50% of 2019 levels sometime in 2021

Cons

Leadership refuses to acknowledge Covid as a valid reason for challenges around booking meetings and deal timelines pushing out. Comp plan is completely unfair, expect to only get paid on 33% of your commission and quota retirement after it closes until that customer activates/returns to travel which who knows when that will be. Expect most of your prospects to say "we are waiting to see what happens with business travel to return before evaluating new vendors" and to have management berate you for not overcoming that objection on a cold call or email. Leadership hides the fact that we are not making any revenue by saying we are signing up new customers at dollar amounts that they 100% will not be spending once travel returns. Inflating everything. Lots of good people who still believe travel is coming back are still leaving the company due to toxic culture of CRO

Viewing 49 - 51 of 1,010 Reviews

Glassdoor has 1,093 Navan reviews submitted anonymously by Navan employees. Read employee reviews and ratings on Glassdoor to decide if Navan is right for you.