Navan reviews

4.0

77% would recommend to a friend

(1,010 total reviews)
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Ariel Cohen

78% approve of CEO

79% positive business outlook

Navan has an employee rating of 4.0 out of 5 stars, based on 1,010 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Navan employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Apr 17, 2020

Avoid.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free food and travel stipend.

Cons

Inexperienced leadership running a mediocre product. Zero care or concern for the employee population (as evidenced by the recent poorly managed layoffs). Even their external statement demonstrated how little concern they had for employees, by stating they were cutting “non-essential” costs, meaning a quarter of the population was non-essential. Politics and favoritism created an unfortunate atmosphere of competitiveness in which hard-working individuals that took on a large scope/breadth of work were continuously passed over for recognition or promotions while individuals who were singled out as favorites with a lesser portfolio of work were promoted and pushed to the next level.. The competitive nature stemmed from the culture of fear. People would come to work, then be gone the next day. It was a revolving door of people coming in and being fired (not including the people laid off). At the highest level, TripActions’ leadership lacked any appreciation or care for their employees.

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Navan Response
6y
Thank you for the candid feedback. This was definitely hard to read as I truly believe that our people serve as the foundation for our success. While we did note that we cut “non-essential costs,” that was regarding costs cut prior to our layoffs associated with advertising and recruiting. Having to go through a reduction in force was not an easy decision and I know it’s impacted the lives of many great people who positively impacted our company, culture and product -- and who we’d love to work with again in the future when business travel resumes. We’re continuing to enhance our people and manager development programs to enable our employees to do their best work while growing their careers at TripActions. Our People Success Business Partners have also been partnering closely with our leaders to look at how we are promoting employees and ensuring we’re using a data-driven and equitable approach. That said, please know that my team and I are available at any time to talk through these concerns and find ways to continue to improve.
2.0
Feb 21, 2020
Recommend
CEO approval
Business Outlook

Pros

Travel stipend Free lunch M-F Commuter Stipen Coffee bar (HQ) Great people

Cons

Pressure clearly comes from the top. People are not fully themselves at TripActions. It’s all about “how good do I look” rather than integrity, honesty, grit, work ethic. New ideas are not welcomed by upper management. Really do your due diligence when looking at TripActions. Ignore employee tenure (think company stock for early employees) and c-level team experience. This company is built on “trust & transparency” yet they aren’t honest about how comp structure works in recruiting. It is based on the performance of the CSM team. Which creates unnecessary tension. The way I was told I’d get promoted is if I “shout out people in Slack”. The sales org is so confusing. Other departments I’d say things seem pretty great. Revenue team is misleading, the execs don’t care about the IC’s, and they are closed minded. The CRO preaches buzz words with no emotion behind it. It seems to be scripted to “try to sound real”. If the comp plan is not explained to you in the interview.... that should tell you more than anything. It’s hard to know who to trust there. I’ve felt that way since day 1. Need to be careful

1.0
Apr 3, 2024
Recommend
CEO approval
Business Outlook

Pros

Free lunch, normal 9-5 hours

Cons

-Leadership is a mess, you will have a different quota each quarter -Very small portion of reps are consistently hitting quota - You will be an SDR, AE, and AM all while getting paid a small base salary

Viewing 52 - 54 of 1,010 Reviews

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