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      Navan

      Engaged Employer

      Navan reviews

      4.0

      76% would recommend to a friend

      (1,010 total reviews)
      avatar

      Ariel Cohen

      77% approve of CEO

      78% positive business outlook

      Ratings by category

      4.1

      Compensation and benefits

      4.0

      Diversity & inclusion

      4.0

      Career opportunities

      3.9

      Culture & values

      3.8

      Senior management

      3.7

      Work/Life balance

      Navan has an employee rating of 4.0 out of 5 stars, based on 1,010 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Navan employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      1.0
      Mar 23, 2023

      Team Blind Posts are True

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some talented people work here

      Cons

      Head over to Team Blind– most of what is posted there is accurate. Layoffs are quietly happening (customer success and marketing) while the CEO assures everyone that everything is fine. There is no transparency– other departments aren't even aware of layoffs and only find out via former colleagues' LinkedIn posts and deactivated Slack accounts. The culture here really is toxic, no exaggeration. People are burnt out. Job scope changes frequently. Leadership is in way over their heads and don't provide clear strategy or direction. Most of strategy seems to be what competitors are doing. The CRO has somehow convinced the leadership team that he is a capable leader, which he is not. The marketing team has gradually disappeared because the CEO thinks he and the CRO are capable of running marketing on their own– which they are not. Customer success is an absolute mess and has significant churn. No one is appreciated or properly resourced. HR is nonexistent. Middle-management is handcuffed by egotistical CEO who seems more excited to talk about his newest sneakers than how to empower the team. The only 5-star reviews are from SDRs who have literally worked there for less than a month and were thrown a party and given swag.

      1.0
      Oct 13, 2021

      Worthless!

      Senior security engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      My immediate teams were collaborative across the various Security disciplines and we worked well together for the most part

      Cons

      Absolutely pathetic 'C level' who runs the 'Security' domain focused on her Ego & Pride. She will sink this ship at the blink of an eye if the Founders do not step in and fix or simply get rid of this baggage. Her only POV is to dismantle you with every conversation so she can show who is clearly in charge. With this attitude and Mentality, NO ONE will get ahead. Lacks common sensibilities and demonstrates absolutely NO respect for your views. I strongly suspect the other Team members will look to quit under her (lack of) Leadership. I am forced to give 1 star, however this is a ZERO star outfit. Sadly, the founders are all too aware of this BS and will not do a thing but continue to support her :( and watch others more deserving simply quit.

      avatar
      Navan Response
      4y
      We appreciate your feedback and communicating with candor, I have read and taken this review into consideration. Every manager has their own style of leadership and I am sorry to hear that in this case, there was not a successful connection between you and your manager. Based on the very low attrition within this department, it makes me feel even stronger about the importance of working with managers and teammates to develop those strong and prosperous relationships. Regardless, I am sure that you are coming from a good place and that everything you said, you mean. It is not always easy to go through transition periods with team leadership and that experience can be challenging for some, though temporary. We have now put that transitional period behind us and we are very excited to have recently brought on our new CISO, who is leading this org and seeing some exceptional results. We feel extremely confident in the continued success of this team. As a leadership team at TripActions, we are always looking to keep all of our employees engaged and heard. Showing respect as well as having an environment of transparent and collaborative communication is an integral part of our company culture. I wish you a lot of luck with the next company and the next manager. I am sorry that it did not work out for you here.
      1.0
      Aug 3, 2020

      CHANGES NEED TO BE MADE

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      At this point the only pro is that we are all working from home so we don’t have to see each other in this stressful condition.

      Cons

      We are under complete and utter stress 24/7. The company has made it almost impossible to do our jobs correctly. We’ve been put under the light of the APP that never works correctly and are still told we need to figure it out under a certain amount of time or else we will be written up. We are also being told that upper management is being pinned against each other in efforts to get rid of people. They have completely undermined the lower teared group of consultants and put them in a position where they have no room to move. Other employees are in a position where they don’t think there is any way they can positively come out of this job OK. It has become a disaster for a company I once thought was great to work for. These problems did not occur when covid-19 happened they already existed before then.

      avatar
      Navan Response
      5y
      I appreciate you sharing feedback and I’m sorry to hear that your experience has been one of stress and frustration. We truly believe that it’s critical to our success that you feel supported in your role and that you have work/life balance, particularly in this difficult time. There are a lot of exciting, necessary changes being made to the Travel Experience operation that will allow us to be more efficient, more effective, and will enable success across the team. Building a strong culture within Travel Experience is a top priority for me, as is the wellbeing of our employees. I would love to understand more about your experience, and encourage you to reach out directly to leaders within support, your People Success Business Partner, or to me directly so that we can better understand our opportunities to improve. Ciara
      Viewing 55 - 57 of 1,010 Reviews
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