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      Navan

      Engaged Employer

      Navan reviews

      4.0

      76% would recommend to a friend

      (1,011 total reviews)
      avatar

      Ariel Cohen

      77% approve of CEO

      78% positive business outlook

      Ratings by category

      4.1

      Compensation and benefits

      4.0

      Diversity & inclusion

      4.0

      Career opportunities

      3.9

      Culture & values

      3.8

      Senior management

      3.7

      Work/Life balance

      Navan has an employee rating of 4.0 out of 5 stars, based on 1,011 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Navan employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      1.0
      Mar 25, 2020

      Hyper growth in expense of people's sanity

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hard working people, genuinely interested to help, collaborate and keep each other accountable (at least when it was 200 people)

      Cons

      No empathy for workers No work life balance No good leadership except a few people Sucking everything they have from sales people and then firing when having an opportunity

      1.0
      Mar 25, 2020

      Sales people - run! A case study in start-up mismanagement

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits and free lunches if you would rather have that then get paid commission.

      Cons

      Where to begin? If you are in sales stay far away. This is not a SaaS company as much as their recruiters will try and tell you it is. The platform is great, but you’re a glorified travel agent and will not make any money here. Things really took a turn for the worst when they hired a new chief revenue officer (the old one who was excellent was demoted - even though he had grown the company by 5,000%): this is a case study in how micro management, firing sales reps with no notice, and having a commission structure that is not even remotely catered towards allowing your reps to hit their OTE can cause discontent and attrition. This ship was sinking even before the COVID-19 pandemic allowed the C Suite to have an excuse to lay off 40% of the company - including the entire Chicago office and employees who uprooted their lives to move from California to Illinois. Having a great product and offering your employees some stock options can only compensate for horrific management for so long.

      avatar
      Navan Response
      6y
      Thank you for your candid feedback. Leadership changes are never easy for an organization. I do recognize that some things may have become more challenging in recent months -- both due to COVID-19 and as we work to improve sales execution and our productivity. I am proud that we have adjusted sales targets to be based on metrics that are achievable in the current period while there isn’t much business travel. We will continue to monitor this and make reasonable adjustments. It was quite a difficult decision to reduce our global workforce (RIF was just under 25%, actually). And this did include closing our Chicago office which we’d opened recently. While difficult and painful for all parties -- especially the impacted employees, the layoffs were the right decision to ensure we are organized optimally to serve customers and travelers long into the future. And I’m glad that several of the Chicago team members accepted our offer to relocate to other TripActions offices. Again, thank you for sharing your feedback and sorry we weren’t able to discuss directly while you were still at TripActions. - Carlos
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