Navan reviews

3.9

77% would recommend to a friend

(183 total reviews)
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Ariel Cohen

78% approve of CEO

77% positive business outlook

Reviews by job title

183 reviews

Reviews about "Compensation"

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1.0
Sep 1, 2020
Recommend
CEO approval
Business Outlook

Pros

Dog friendly environment. Lots of smart, hard working co-workers. The application is loved by customers and is far superior than what exists in the market today. Fast paced, energy driven environment.

Cons

Upper management is mostly a toxic cesspool, that's to put it mildly. It's a highly political environment, instigated from the top-down riddled with favoritism. Your performance and contributions really don't matter. You'll work long hours and get things done in a week or two where at most companies it's 3 months, which you'll feel proud about only to be fired or laid off because of the continual back-stabbing and bad mouthing that comes from the top. It's a company where being popular with the C-suite is how you keep your job, not actually your knowledge or performance, except for the few in sales. At the individual contributor level folks are really supportive and helpful, as you move up the ranks many will barely give you the time of day, or scoff at you for asking for any guidance.

1.0
Aug 25, 2020
Recommend
CEO approval
Business Outlook

Pros

Long term for the company is good if business travel returns to at least 50% of 2019 levels sometime in 2021

Cons

Leadership refuses to acknowledge Covid as a valid reason for challenges around booking meetings and deal timelines pushing out. Comp plan is completely unfair, expect to only get paid on 33% of your commission and quota retirement after it closes until that customer activates/returns to travel which who knows when that will be. Expect most of your prospects to say "we are waiting to see what happens with business travel to return before evaluating new vendors" and to have management berate you for not overcoming that objection on a cold call or email. Leadership hides the fact that we are not making any revenue by saying we are signing up new customers at dollar amounts that they 100% will not be spending once travel returns. Inflating everything. Lots of good people who still believe travel is coming back are still leaving the company due to toxic culture of CRO

1.0
Aug 24, 2020

Toxic culture everywhere you turn

Recommend
CEO approval
Business Outlook

Pros

Free food, pet friendly, nice coworkers and some very lovely customers. When the app works one day, it can possibly be a game changer.

Cons

Leadership from the Top down needs to be changed. The culture is so toxic. Zero internal transparency. No raise in 3 years. Favoritism rampant. Sad to see so many wonderful people impacted and let go with no notice.

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Navan Response
5y
Thank you for sharing your feedback and I’m sorry to hear that this has been your experience. The impact of COVID-19 on the travel industry was very swift, and having to reduce our workforce was not a decision that was made lightly, but was necessary in order to ensure long-term viability of the business. We acknowledge there is always opportunity to improve workplace culture. Your feedback, and the feedback from others on the team is an integral part of making that happen. In an effort to understand more and take the steps necessary to making those improvements, I would encourage you to reach out directly to leaders within support, your People Success Business Partner, or to me directly so that we understand your perspective and how we can improve.
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