Navan reviews

3.9

77% would recommend to a friend

(183 total reviews)
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Ariel Cohen

78% approve of CEO

77% positive business outlook

Reviews by job title

183 reviews

Reviews about "Compensation"

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1.0
Aug 12, 2020

A company that doesn't know which way to travel.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not exactly sure. They pay is decent for what you are hired for but somehow your job title changes with a more demanding workload. You will receive no pay increase after 3 years.

Cons

This company leaves you in the dark. They fired 300 people over a zoom call with no notice at all. This was to save company money due to Covid19. Yet they are still hiring executives?

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Navan Response
5y
Thank you for sharing your perspective. I’m sorry to hear this has been your experience. I understand that it can be confusing to see continued hiring after the layoffs in March and I also understand how personal this can feel to see colleagues let go. Having to reduce our workforce in response to the impact COVID-19 has had on our industry was a last resort in order to ensure long-term viability of the business. To your point about current hiring, we believe we have an opportunity to further define our product in the marketplace once travel resumes, so we are in fact resuming hiring of certain strategic roles in Sales, Engineering, and across leadership to ensure that we are set up to come out stronger than ever once the crisis passes. In terms of your feedback regarding promotions and workload, it’s vital that employees feel recognized for the work they do and understand growth opportunities. I would truly love to understand more about your experience, and would encourage you to reach out to me directly or to any of our People Success Business Partners to share your feedback and understand where there is opportunity to do better.
3.0
Jul 9, 2020
Recommend
CEO approval
Business Outlook

Pros

TripActions actually has a great product, mainly because most competitors are stuck in the 90s. But TA has kept up with modern technology and design principles. They will for sure be a leader in the industry in the years to come as long as they do the bare minimum of keeping up with the times. Pre-COVID: - Free breakfast, lunch and snacks - Nice office space with a coffee bar manned by private baristas - Generous travel and wellness stipends - Most employees are very friendly - Free beer after 4PM - Free shuttle from CalTrain

Cons

Pay is a little lower than market value for a Palo Alto tech startup, but the perks really made up for it. But once COVID happened, about all the perks were taken away, which made it hard for the leadership team to hide their incompetence by distracting us with free food and drinks. What makes the product so good is the sleek design and incredible price model, but a lot of energy and resources are spent on building really useless features that only 1% of all users have even bothered to look at.

1.0
May 27, 2020
Recommend
CEO approval
Business Outlook

Pros

-Best product on the market -Used to have amazing benefits before Covid -Potential to make good money IF you are one of the select few "golden children" given all the best accounts.

Cons

-Hypergrowth and greed killed the culture more than a year ago. TA followed the path of another Andreeson-Horowitz venture...Zenefits. -Most of the executive staff are from other startups that rose too quickly then fizzled out as well. 90% of the marketing team that remain are former friends and colleagues the CMO brought in from her days at MongoDB or Docusign. The same CMO who was all over social media encouraging people to keep traveling at the height of the epidemic, and who's grand strategy to navigate out of these rough times was to create a "send a paper airplane to a friend" campaign, which was absurd to say the least. Now its nothing but promotions for webinars to discuss how the industry will someday come back, and to flout their "safety tools", which are nothing more than maps of hot spots with the virus to avoid. I can only imagine what she and others are being paid for these brilliant ideas while hundreds of much, much lower-paid employees were laid off 2 months ago. -Comp plans have been a disaster since forever. New CRO (another bring-on by the CMO) rules by fear and favorites, and the old CRO has been demoted so many times no one even knows what his role is anymore. -Management likes to promote the notion that TA is a "darling of Silicon Valley", when in reality they have a national reputation at this point for overly aggressive, heavy-handed selling . They'd prefer to risk losing the deal and trust of the client just to make numbers for a month or quarter than work on the client's timeline and possible gain a happy customer for years to come. -In a nutshell, overhiring, overspending, big egos and greed have brought down what was once an amazing, family-like atmosphere with the best of intentions to transform an antiquated industry. Do yourself a favor and find a company to work for that values longevity over quick riches, and can actually weather a down economy without gutting the staff and eliminating some truly loyal and hard-working individuals.

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