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      Navan

      Engaged Employer

      Navan reviews

      3.9

      77% would recommend to a friend

      (182 total reviews)
      avatar

      Ariel Cohen

      78% approve of CEO

      77% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      4.1

      Compensation and benefits

      4.1

      Career opportunities

      3.9

      Culture & values

      3.8

      Senior management

      3.7

      Work/Life balance

      Ratings by demographic groups

      Reviews by job title

      182 reviews

      Reviews about "Compensation"

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      1.0
      Mar 25, 2020

      Sales people - run! A case study in start-up mismanagement

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits and free lunches if you would rather have that then get paid commission.

      Cons

      Where to begin? If you are in sales stay far away. This is not a SaaS company as much as their recruiters will try and tell you it is. The platform is great, but you’re a glorified travel agent and will not make any money here. Things really took a turn for the worst when they hired a new chief revenue officer (the old one who was excellent was demoted - even though he had grown the company by 5,000%): this is a case study in how micro management, firing sales reps with no notice, and having a commission structure that is not even remotely catered towards allowing your reps to hit their OTE can cause discontent and attrition. This ship was sinking even before the COVID-19 pandemic allowed the C Suite to have an excuse to lay off 40% of the company - including the entire Chicago office and employees who uprooted their lives to move from California to Illinois. Having a great product and offering your employees some stock options can only compensate for horrific management for so long.

      avatar
      Navan Response
      6y
      Thank you for your candid feedback. Leadership changes are never easy for an organization. I do recognize that some things may have become more challenging in recent months -- both due to COVID-19 and as we work to improve sales execution and our productivity. I am proud that we have adjusted sales targets to be based on metrics that are achievable in the current period while there isn’t much business travel. We will continue to monitor this and make reasonable adjustments. It was quite a difficult decision to reduce our global workforce (RIF was just under 25%, actually). And this did include closing our Chicago office which we’d opened recently. While difficult and painful for all parties -- especially the impacted employees, the layoffs were the right decision to ensure we are organized optimally to serve customers and travelers long into the future. And I’m glad that several of the Chicago team members accepted our offer to relocate to other TripActions offices. Again, thank you for sharing your feedback and sorry we weren’t able to discuss directly while you were still at TripActions. - Carlos
      1.0
      Mar 25, 2020

      Dying Culture, Never Paid AEs Fairly

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Genuinely the best teammates that I have ever worked with. We all had each others back, especially when management did not. At its peak, this company's culture was one where I loved going into work and selling this product.

      Cons

      Culture deteriorated once new C-Level management was brought in. The way our former CRO was suddenly demoted after years of injecting confidence in sales reps and WINNING should have been a red flag for where the company eventually is now - 350 people laid off. Just last summer the company opened an office which grew to 20+ employees. Now? Poof. Gone. The core values, including transparency, were preached weekly at All Hands Meetings. The layoffs were announced in the least transparent way possible, and my gut tells me that this was not the end of it. Even at SKO, our new CRO swerved around how commission would be re-structured. One last thing for anybody thinking of joining the sales team here. Ask how commission is paid out. If it does not immediately make sense, then that should be a red flag (as many people have written in reviews). You won't make money here. Go somewhere else that will value and maximize your talent.

      Viewing 160 - 162 of 182 Reviews
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