Does Navy Exchange pay their employees well?

According to anonymously submitted Glassdoor reviews, Navy Exchange employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Navy Exchange. This rating has been stable over the past 12 months.

How satisfied are employees working at Navy Exchange?

57% of Navy Exchange employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Navy Exchange 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Navy Exchange?

Sales Associate (103) , Cashier (20) , Department Manager (14) , Sales Associate/Cashier (14) , Supervisor (11) , Manager (10) , Retail Sales Associate (10) , Store Worker (10) , Warehouse Worker (9) , Merchandiser (8) , Retail Sales Clerk (8) , Customer Service Representative (7) , Assistant Buyer (6) , Supervisory Sales Clerk (5) , Intern (4)

What are the pros of working at Navy Exchange according to real employee reviews?

"Great Benefits and Privileges" ((in 83 reviews)); "Great people and always busy." ((in 41 reviews)); "Good work environment and people" ((in 15 reviews)); "They have flexible schedules and hybrid positions." ((in 14 reviews)); "They have a good work/life balance" ((in 11 reviews))

What are the cons of working at Navy Exchange according to real employee reviews?

"Low pay and no availability for full time status" ((in 85 reviews)); "poor management and very hot" ((in 51 reviews)); "The higher level managers don't treat their employees that well." ((in 19 reviews)); "Favoritism is a big problem, making promotions extremely difficult." ((in 14 reviews)); "Upper management is completely disconnected from the sales associates." ((in 10 reviews))

What are employees saying about Navy Exchange layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Navy Exchange layoffs and their outlook for job security at Navy Exchange in 2026.

What are the top reviewed Navy Exchange locations?

Virginia Beach , San Diego , Norfolk , Honolulu , Pensacola , Annapolis , Jacksonville , Bethesda , Great Lakes , Pearl Harbor , Bremerton , Newport , Santa Rita , Groton , Patuxent River , Lemoore Nas , Oak Harbor , Portsmouth , Chino , Fallon , Silverdale , Nas Whidbey , Chesapeake , Suffolk , Agana Heights , Corpus Christi , Memphis , Lemoore , Port Hueneme CBC Base , Monterey

Navy Exchange reviews

3.3

57% would recommend to a friend

(663 total reviews)

R. J. BIANCHI

78% approve of CEO

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (663 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Navy Exchange has an employee rating of 3.3 out of 5 stars, based on 663 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Navy Exchange employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

663 reviews

4.0

Aug 24, 2013

Great company to work for with strong values and investment in optimal customer service

Receptionist for salon & barber shop

Recommend

CEO approval

Business Outlook

Pros

Very customer oriented. Freedom to make executive decisions in certain customer situations. I felt appreciated and valued as an employee where I worked. The other employees were great too. Loved my job!

Cons

Working for other departments was a horrendous experience. As a cashier they try to micro-manage you to the point where you just want to break down and cry. They are all about team work yet the supervisors like to play the power card and barely acknowledge you as a human being. However, as a receptionist in the beauty salon and Spa everything was different. No complaints there :)

3.0

Aug 20, 2013

working as civilian for military personnel

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

diversity is rich in multicultural adversity; good for the military as it is equal to everyone and not discriminatory to a specific ethnicity.

Cons

pay is not what i expected,..especially in this day in age... as much as its the military community i felt that they take advantage of solid work and not repay them equally i mean yeah theres the employee appreciation and perks of shopping there with no tax but you still contribute back to the organization one way or the other,.. in the end you still feel like you've fallen short.

2.0

Aug 4, 2013

Customers were great, Management was the problem

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Friendly customers, great coworkers, great cultural background with ability to help our men and women in military

Cons

Management needs work, not many opportunities for advancement

Viewing 637 - 639 of 663 Reviews

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Jobs at Navy Exchange

STORE WORKER, RPT (Camp Blaz)

Housekeeping Attendant F/T w/benefits

Housekeeping Attendant P/T W/ Benefits

Fabric Worker PT w/Benefits

Navy Exchange

Navy Exchange reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great company to work for with strong values and investment in optimal customer service

working as civilian for military personnel

Customers were great, Management was the problem

Top companies for "Compensation and Benefits" near you

Jobs at Navy Exchange