Does Navy Exchange pay their employees well?

According to anonymously submitted Glassdoor reviews, Navy Exchange employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Navy Exchange. This rating has been stable over the past 12 months.

How satisfied are employees working at Navy Exchange?

57% of Navy Exchange employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Navy Exchange 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Navy Exchange?

Sales Associate (103) , Cashier (20) , Department Manager (14) , Sales Associate/Cashier (14) , Supervisor (11) , Manager (10) , Retail Sales Associate (10) , Store Worker (10) , Warehouse Worker (9) , Merchandiser (8) , Retail Sales Clerk (8) , Customer Service Representative (7) , Assistant Buyer (6) , Supervisory Sales Clerk (5) , Intern (4)

What are the pros of working at Navy Exchange according to real employee reviews?

"Great Benefits and Privileges" ((in 84 reviews)); "Great people and always busy." ((in 40 reviews)); "Good work environment and people" ((in 15 reviews)); "Flexible schedules were a big plus." ((in 14 reviews)); "401k matched, job security." ((in 12 reviews))

What are the cons of working at Navy Exchange according to real employee reviews?

"Low pay and no availability for full time status" ((in 86 reviews)); "poor management and very hot" ((in 55 reviews)); "The higher level managers don't treat their employees that well." ((in 19 reviews)); "The favoritism is horrible." ((in 12 reviews)); "Upper management is completely disconnected from the sales associates." ((in 11 reviews))

What are employees saying about Navy Exchange layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Navy Exchange layoffs and their outlook for job security at Navy Exchange in 2026.

What are the top reviewed Navy Exchange locations?

Virginia Beach , San Diego , Norfolk , Honolulu , Pensacola , Annapolis , Jacksonville , Bethesda , Great Lakes , Pearl Harbor , Bremerton , Newport , Santa Rita , Groton , Patuxent River , Lemoore Nas , Oak Harbor , Portsmouth , Chino , Fallon , Silverdale , Nas Whidbey , Chesapeake , Suffolk , Agana Heights , Corpus Christi , Memphis , Lemoore , Port Hueneme CBC Base , Monterey

Navy Exchange reviews

3.3

57% would recommend to a friend

(663 total reviews)

R. J. BIANCHI

78% approve of CEO

50% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Navy Exchange has an employee rating of 3.3 out of 5 stars, based on 663 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Navy Exchange employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

663 reviews

3.0

Jan 26, 2013

Room for Growth, But too Bureaucratic

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-they prefer to promote within -easy to get time off -increase in pay every few years -lots of different cultures work here

Cons

-can be very cliquish -workers frequently marry/date management, which causes friction -it's nearly impossible to get fired -you are required to take back ALL merchandise, practically. No matter how long it's been since the customer had it and (clearly) wore it or used it.

3.0

Dec 25, 2012

NEX is about protecting yourself from those who do not hold your best interest at heart.

Manager

Recommend

CEO approval

Business Outlook

Pros

Access to the Navy Exchange, no tax on purchases. Work/Life balance.

Cons

All employees, except for salaried managers are Union. Lack of recognition for major accomplishments and positive changes.

5.0

Aug 17, 2012

Great place to work.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Coworkers really care about the customers. The Navy family is special and it's a delight to serve them. Benefits are great.

Cons

Pay is good but not great. The benefits and stability of the NEX make up for that.

Viewing 646 - 648 of 663 Reviews

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Jobs at Navy Exchange

ASSET PROTECTION/SAFETY INVEST-34.5 hours weekly+Benefits available, Medical, dental, vision, 401K , paid time off (sick leave/Annual leave

(NAVY GATEWAY INNS & SUITES NORFOLK) GUEST SERVICE REPRESENTATIVE II (10:00 pm - 6:30 am Shift only)

WAREHOUSE WORKER - SHIPPING DEPT. NAVAL BASE SAN DIEGO, MAIN STORE - PART TIME (20-34.5 HRS)

Navy Exchange

Navy Exchange reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Room for Growth, But too Bureaucratic

NEX is about protecting yourself from those who do not hold your best interest at heart.

Great place to work.

Top companies for "Compensation and Benefits" near you

Jobs at Navy Exchange