Does Navy Exchange pay their employees well?

According to anonymously submitted Glassdoor reviews, Navy Exchange employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Navy Exchange. This rating has been stable over the past 12 months.

How satisfied are employees working at Navy Exchange?

57% of Navy Exchange employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Navy Exchange 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Navy Exchange?

Sales Associate (103) , Cashier (20) , Department Manager (14) , Sales Associate/Cashier (14) , Supervisor (11) , Manager (10) , Retail Sales Associate (10) , Store Worker (10) , Warehouse Worker (9) , Merchandiser (8) , Retail Sales Clerk (8) , Customer Service Representative (7) , Assistant Buyer (6) , Supervisory Sales Clerk (5) , Intern (4)

What are the pros of working at Navy Exchange according to real employee reviews?

"Great Benefits and Privileges" ((in 82 reviews)); "Great people and always busy." ((in 38 reviews)); "Good work environment and people" ((in 18 reviews)); "They have flexible schedules and hybrid positions." ((in 15 reviews)); "They have a good work/life balance" ((in 11 reviews))

What are the cons of working at Navy Exchange according to real employee reviews?

"Low pay and mundane work for the most part." ((in 90 reviews)); "poor management and very hot" ((in 51 reviews)); "The higher level managers don't treat their employees that well." ((in 20 reviews)); "Extreme favoritism is shown in hiring, particularly in supervisor and management positions." ((in 14 reviews)); "They offered NO training then blamed ME for not having training." ((in 12 reviews))

What are employees saying about Navy Exchange layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Navy Exchange layoffs and their outlook for job security at Navy Exchange in 2026.

What are the top reviewed Navy Exchange locations?

Virginia Beach , San Diego , Norfolk , Honolulu , Pensacola , Annapolis , Jacksonville , Bethesda , Great Lakes , Pearl Harbor , Bremerton , Newport , Santa Rita , Groton , Patuxent River , Lemoore Nas , Oak Harbor , Portsmouth , Chino , Fallon , Silverdale , Nas Whidbey , Chesapeake , Suffolk , Agana Heights , Corpus Christi , Memphis , Lemoore , Port Hueneme CBC Base , Monterey

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Navy Exchange

Navy Exchange reviews

3.3

57% would recommend to a friend

(663 total reviews)

R. J. BIANCHI

78% approve of CEO

50% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Culture & values

3.4

Work/Life balance

3.1

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Navy Exchange has an employee rating of 3.3 out of 5 stars, based on 663 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Navy Exchange employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

663 reviews

4.0

May 24, 2014

Good associates bad management

Store worker

Recommend

CEO approval

Business Outlook

Pros

The people I worked with were good people. I enjoyed working with them and they were fun to be around. The pay was reasonable.

Cons

The management treats you like like you are 12 years old. They are disrespectful and have little to no respect for you as a human being. Pretty much traditional retail but its pretty brutal. They also tend to be very reluctant to give you full time employment.

5.0

Sep 24, 2013

Once in management, the job is great!

Management

Recommend

CEO approval

Business Outlook

Pros

* Job security * Good work/life balance * Decent benefits beyond medical, dental and pension * Tax free shopping benefit and the exchange * Career opportunities are there for those with ambition

Cons

* In some locations, too many chiefs and not enough Indians * Unbalanced, unrealistic customer service / task expectation inhibits productivity * Due to change in culture in the NEX system, there is a vast difference in the skill set and ambition level between tenured employees and new hires

1.0

Aug 24, 2024

Incompetence

Project manager

Recommend

CEO approval

Business Outlook

Pros

Great mission, federal government job security, plenty of work,

Cons

Micromanagement, lack of direction, poor communication from leadership, employee burnout and plenty of turnover due to all the things mentioned above

Viewing 64 - 66 of 663 Reviews

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Jobs at Navy Exchange

ASSET PROTECTION/SAFETY INVEST-34.5 hours weekly+Benefits available, Medical, dental, vision, 401K , paid time off (sick leave/Annual leave

(NAVY GATEWAY INNS & SUITES NORFOLK) GUEST SERVICE REPRESENTATIVE II (10:00 pm - 6:30 am Shift only)

WAREHOUSE WORKER - SHIPPING DEPT. NAVAL BASE SAN DIEGO, MAIN STORE - PART TIME (20-34.5 HRS)