Does Navy Exchange pay their employees well?

According to anonymously submitted Glassdoor reviews, Navy Exchange employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Navy Exchange. This rating has been stable over the past 12 months.

How satisfied are employees working at Navy Exchange?

57% of Navy Exchange employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Navy Exchange 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Navy Exchange?

Sales Associate (103) , Cashier (20) , Department Manager (14) , Sales Associate/Cashier (14) , Supervisor (11) , Manager (10) , Retail Sales Associate (10) , Store Worker (10) , Warehouse Worker (9) , Merchandiser (8) , Retail Sales Clerk (8) , Customer Service Representative (7) , Assistant Buyer (6) , Supervisory Sales Clerk (5) , Intern (4)

What are the pros of working at Navy Exchange according to real employee reviews?

"Great Benefits and Privileges" ((in 82 reviews)); "Great people and always busy." ((in 38 reviews)); "Good work environment and people" ((in 18 reviews)); "They have flexible schedules and hybrid positions." ((in 15 reviews)); "They have a good work/life balance" ((in 11 reviews))

What are the cons of working at Navy Exchange according to real employee reviews?

"Low pay and mundane work for the most part." ((in 90 reviews)); "poor management and very hot" ((in 51 reviews)); "The higher level managers don't treat their employees that well." ((in 20 reviews)); "Extreme favoritism is shown in hiring, particularly in supervisor and management positions." ((in 14 reviews)); "They offered NO training then blamed ME for not having training." ((in 12 reviews))

What are employees saying about Navy Exchange layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Navy Exchange layoffs and their outlook for job security at Navy Exchange in 2026.

What are the top reviewed Navy Exchange locations?

Virginia Beach , San Diego , Norfolk , Honolulu , Pensacola , Annapolis , Jacksonville , Bethesda , Great Lakes , Pearl Harbor , Bremerton , Newport , Santa Rita , Groton , Patuxent River , Lemoore Nas , Oak Harbor , Portsmouth , Chino , Fallon , Silverdale , Nas Whidbey , Chesapeake , Suffolk , Agana Heights , Corpus Christi , Memphis , Lemoore , Port Hueneme CBC Base , Monterey

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Navy Exchange

Navy Exchange reviews

3.3

57% would recommend to a friend

(663 total reviews)

R. J. BIANCHI

78% approve of CEO

50% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Culture & values

3.4

Work/Life balance

3.1

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Navy Exchange has an employee rating of 3.3 out of 5 stars, based on 663 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Navy Exchange employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

663 reviews

2.0

Aug 23, 2024

HQ is killing the field

Exchange manager

Recommend

CEO approval

Business Outlook

Pros

Federal job and retirement pension on top of 401k

Cons

Federal rules mean pay below industry standard, so key positions are filled external canidates (lowest bidder syndrome)

2.0

Aug 19, 2024

Low expectations

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Slow paced work as a sales associate. Moments where you have to meet customer demands is pretty easy. Flexible scheduling

Cons

Non progressive company. While they have been lax on dresscode, they still dont allow a variety of people with body modifications and dyed hair to work here. They claim its because of "military standards" but your work is comparable to any other retail chain. My location is always shortstaffed and your work load is always more than what you're payed. Raises are cents on dollars for "exceptional work" and theres little room in the company to improve unless you're one of the few that get promoted before they hire someone else for more experience. Will make you question your life decisions working here as they never take employee advice and criticism.

4.0

Sep 29, 2022

Old school Hr

Human resources generalist

Recommend

CEO approval

Business Outlook

Pros

Standard HR Admin work Internal Promotions Schedule Diversity (based on location)

Cons

No SOPs Very little training or support Condescending Upper management/Lifers Not technically advanced Very paper heavy No value placed on role Combative managers Discrimination Favoritism

Viewing 67 - 69 of 663 Reviews

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Jobs at Navy Exchange

ASSET PROTECTION/SAFETY INVEST-34.5 hours weekly+Benefits available, Medical, dental, vision, 401K , paid time off (sick leave/Annual leave

(NAVY GATEWAY INNS & SUITES NORFOLK) GUEST SERVICE REPRESENTATIVE II (10:00 pm - 6:30 am Shift only)

WAREHOUSE WORKER - SHIPPING DEPT. NAVAL BASE SAN DIEGO, MAIN STORE - PART TIME (20-34.5 HRS)