Navy Exchange reviews

3.3

57% would recommend to a friend

(663 total reviews)

R. J. BIANCHI

78% approve of CEO

50% positive business outlook

Navy Exchange has an employee rating of 3.3 out of 5 stars, based on 663 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Navy Exchange employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

663 reviews
3.0
May 22, 2019

Family Friendly, but chaotic

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This company does put family first. If I've ever had a family situation to take care of they say not to worry about work, take care of your family. Also, a lot of really good people work here. It is a very diverse work place.

Cons

Dysfunction seems to be part of the culture. And because of the tough times for retail everyday is like a three ring circus, there is no sense of calm. Employees within departments are treated vastly different. Special favors seem to be given to certain people. Some departments let you work a compressed schedule or from home on occasion and others don't. Your annual review score of your performance isn't based on your performance. It's based on how much money they have to give you. So you may perform well but your score sucks because they don't have much money for your raise. We have some managers that are good people but they have no backbone when needed to stand up for their employees. Morale is terrible. Certain departments have absolutely no place to grow, once you are in your job you have no place to advance to.

3.0
Sep 30, 2017
Recommend
CEO approval
Business Outlook

Pros

-Basically, everyone other than the supervisors was helpful and offer to teach and guide you through tasks. -Providing for our service men and women was such a blessing as they were kind and respectful. -You can also make extra money selling Service Packages for products mostly electronics. -You get paid for doing simple training videos and exercises before and after your first day on the job.

Cons

-Supervisor at this particular workplace (anonymous) loved to make negative comments on associates when they were not around. -Long Time Associates acted like they were Associates giving negative attitudes to new and short time associates as well as customers. (I received several complaints about one longtime associate more often than you would think.) -One Supervisor had it out from the beginning of my employment, this supervisor lied about me doing something that was against store policy when I did not and there was video evidence that made me innocent. -It seemed like this particular supervisor picks and chooses favorites, favorites being whoever can take her shifts on weekends so she can do whatever. I chose not to take extra shifts because I did not need them as someone else might have needed the extra money. -Not enough employees running the store, you might end up like me trying to multi-task the front registers, stock the shelves, and take custom orders all while longtime employees sit back and answer phone calls.

2.0
Sep 16, 2017
Recommend
CEO approval
Business Outlook

Pros

great networking opportunities, the job was right near where I lived and they have an outstanding loss prevention team.

Cons

poor managerial skills from department managers, a lot of backstabbing and cutthroat behaviors happening behind the scenes and on the sales floor, employees often argued in front of customers, some departmental managers were stealing from the NEX and no one believed the employees who reported it.

Viewing 19 - 21 of 663 Reviews

Glassdoor has 698 Navy Exchange reviews submitted anonymously by Navy Exchange employees. Read employee reviews and ratings on Glassdoor to decide if Navy Exchange is right for you.