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Navy Federal Credit Union

Engaged Employer

Navy Federal Credit Union reviews

3.6

62% would recommend to a friend

(3,183 total reviews)
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Dietrich Kuhlmann

63% approve of CEO

61% positive business outlook

Navy Federal Credit Union has an employee rating of 3.6 out of 5 stars, based on 3,183 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Navy Federal Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Aug 4, 2012
Recommend
CEO approval
Business Outlook

Pros

They shared an enormous amount of information in a short period of time. The company expectations were clearly defined and emphasized.

Cons

One of the trainers was extremely arrogant and unemphatic. This trainer would roll their eyes, frown and make faces when team members did not answer correctly. In all my years of working I have never felt disliked or lacked confidence, even while learning, not so this time. Still hoping for the best because the team leaders do seem like they care.

2.0
Jun 25, 2012

Pushed to limit

Recommend
CEO approval
Business Outlook

Pros

Great pay, benefits, holiday bonus, paid vacation and sick time, yearly bonus, fitness activity so you can earn prizes.

Cons

Management will put you up on a pedistool, just so they can knock you down. You can get pay increases but if in branch no other room for advancement unless you move. Always being watched and not allowed to talk with fellow coworkers, unless the manager wants to talk about herself then we can go on for hours. Manager will speak to you unprofessionally, degrading, nasty to get her point across. The camera's are always being watch because manager and assist manager have nothing better to do. If platform side is busy they rather pull you off the teller line to take a mbr while they continues to find more issues to complain about. They nit pick, people are only human, we can make mistakes, and don't even have to make a mistake to have them call you into office. They will ask you questions to see how you answer so they can catch you doing something. They will also tell you that you can never go anywhere else and make this kind of money, Navy Federal is the only place in the world that takes care of their employees, that why they came in 97 on Fortune 100 place to work. There's 96 other place I can seek work, that appear better. And if you are part time and want full time just because you been there for a while they can choose someone who been there alot less time over you. Its how they make you feel worthless.

3.0
Oct 21, 2022
Recommend
CEO approval
Business Outlook

Pros

They pay for you to go to school that’s about it and it’s one of the few jobs options overseas when your military spouse if you are and they play favorites and they can be racist.

Cons

The management does play favorites. I can’t tell you how many times my manager was incorrect about something that I knew she was incorrect about because I had prior breaking knowledge unlike anyone in my branch I had never worked in an establishment outside of navy federal in their lives that 99% of the things that they’re teaching you are wrong at the branches overseas. They are not working as hard as they should be if an auditor what a walk in that place will be shut down in a heart beat. I need to start paying favorites and start getting real. Also I will never forget being told him I curly hair was unprofessional at a APO branch

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Navy Federal Credit Union Response
3y
Thank you for your honest review. We periodically collect input from our team members and to develop appropriate action plans to enhance the skills of our leaders. We are sorry to hear you were disappointed with your experience at Navy Federal Credit Union. Thank you for sharing your feedback with us.
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Glassdoor has 3,533 Navy Federal Credit Union reviews submitted anonymously by Navy Federal Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if Navy Federal Credit Union is right for you.