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Navy Federal Credit Union

Engaged Employer

Navy Federal Credit Union reviews

3.6

63% would recommend to a friend

(3,181 total reviews)
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Dietrich Kuhlmann

62% approve of CEO

61% positive business outlook

Navy Federal Credit Union has an employee rating of 3.6 out of 5 stars, based on 3,181 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Navy Federal Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
3.0
Aug 19, 2012

NFCU

Recommend
CEO approval
Business Outlook

Pros

Company treats employees fairly and not the worst place to work at but also not the best place either. Salary qualifies you for low income housing.

Cons

Very difficult to get promoted or move up within the organization. When I started they used to promote from within but that has been going down recently as they look to hire people from the outside if the internal candidates aren't what they like. Why would someone stay if they knew they had no chance for advancement? There is high turnover within the company as people don't stay too long. While at one time the company had good benefits those have been whittled down or are in going away so you can see almost a two tiers of employees. There are people who have a pension and been there for a number of years and then most everyone else has been there a few years. The average employee stays under 5 years and there are thousands of employees. There were some women in leadership roles who kind of treat the company as a sorority. Once you get there you would understand. Also, there is limit amount of minorities in leadership roles. While much of the credit union are minorities at Headquarters only a limited amount have high ranking positions. I cannot talk about Florida where many of the positions are going. Also, if you work in Virginia there is a chance your position could go to Florida at sometime in the future. Lastly, the company makes it out like they never lay people off but they do fire people. It isn't too hard for them to "find a reason" to fire employees. While I was there they did have departments that were eliminated and they moved the employees to different sections. Overall not the worst place to work but don't get stuck there too long. Probably a decent place to start for a first job but maybe not somewhere to spend your career.

2.0
Aug 14, 2012

Member Service Representative II

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

* Flexibility in the work schedule * Pay is better than average for comparable titles within the industry

Cons

* No ability to grow within the company. * Education isn't valued neither are acquired skills from previous work/educational programs * If you choose to better yourself while working through educational programs/degrees and certifications it would be better to seek outside employment once those accomplishments are obtained * Branch employees have little room to grow. Anyone with ambition who is moderately educated stay away from the branch.

5.0
Aug 13, 2012

Unlimited potential with maximum satisfaction.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Every single day is a fresh opportunity to serve an incredible membership. I've always felt supported by both my management and my colleagues to seek and achieve anything and everything.

Cons

More teleworking opportunity is needed. Navy Federal headquarters is in an area with a really high cost of living. It would be great to be able to work for this great company from anywhere in the world.

Viewing 3118 - 3120 of 3,181 Reviews

Glassdoor has 3,531 Navy Federal Credit Union reviews submitted anonymously by Navy Federal Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if Navy Federal Credit Union is right for you.