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Navy Federal Credit Union

Engaged Employer

Navy Federal Credit Union reviews

3.6

63% would recommend to a friend

(3,175 total reviews)
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Dietrich Kuhlmann

62% approve of CEO

62% positive business outlook

Navy Federal Credit Union has an employee rating of 3.6 out of 5 stars, based on 3,175 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Navy Federal Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
4.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

good salary and company benefits

Cons

high expectations when it comes to performance and additional responsibilities

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Navy Federal Credit Union Response
2w
Thank you for sharing your feedback. We are always looking to improve our staffing, technology, systems and processes to improve our employees’ work experience.
3.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great medical benefits and co-workers

Cons

High stress, hard time being promoted within the company. The last couple of years, I felt more like a number.

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Navy Federal Credit Union Response
2w
Your experience does not reflect the culture we strive to provide and maintain, and we are truly sorry we did not meet your expectations.
3.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Very friendly people, good work life balance overall, large employer in area, great bonus structure. Love their employee events. And they do really care a lot about their members.

Cons

Growth and advancement is not discussed, it's up to you to move your career forward. Promotions are awarded based on structural needs or optics, rather than merit. Roles and titles are very confusing in certain areas, it's difficult to tell what's lateral vs a promotion. People are hired for the same or similar roles with drastically different tenure and experience. Return to office keeps increasing and they are monitoring badge swipes like big tech. They care more about people sitting in cubes on Teams meetings than work output or your career momentum. Many people have been allowed to work fully remote until they became strict on policy and now they are enforcing strict compliance policies on only some but others are entirely excused. They are also sending threatening emails to adhere to in office mandates. Disappointed that of all employers they aren't recognizing work life balance, high gas prices and horrendous commutes in the DMV.

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Navy Federal Credit Union Response
3w
Thank you for sharing your feedback with us. Our team members at Navy Federal Credit Union are extremely important to us, and we are sorry we did not meet your expectations.
Viewing 13 - 15 of 3,175 Reviews

Glassdoor has 3,525 Navy Federal Credit Union reviews submitted anonymously by Navy Federal Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if Navy Federal Credit Union is right for you.