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Navy Federal Credit Union

Engaged Employer

Navy Federal Credit Union reviews

3.6

63% would recommend to a friend

(3,175 total reviews)
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Dietrich Kuhlmann

62% approve of CEO

62% positive business outlook

Navy Federal Credit Union has an employee rating of 3.6 out of 5 stars, based on 3,175 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Navy Federal Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people and a collaborative work environment. The organization promotes a healthy work-life balance with standard eight-hour workdays and minimal expectations for overtime or weekend work. Employees benefit from generous vacation allowances and company holidays, along with extensive opportunities for professional training, skill development, and career advancement.

Cons

Decision-making and organizational processes can be deliberate, which may result in longer timelines for approvals and project execution. The organization operates within a well-defined management structure, with established reporting lines and a clear chain of command.

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Navy Federal Credit Union Response
2w
Thank you for taking the time to write a review. We appreciate your feedback.
2.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay can be decent at times Met some great people

Cons

Processors are the garbage can of the entire loan process. We literally are help to such insane standards with no support. Apparently it’s been this way for years and even high ranking supervisors say they feel like they’re talking to a brick wall when they voice our frustrations. Since my time here that have been at least 2 employees that I’ve heard of that have either attempted jumping off our building or actually did jump off. Like how can you not implement change when people are so stressed that they are jumping off our buildings? If anyone is reading this and wondering how the stress gets that bad it’s because the better you do the more money you get but they keep raising the bar so when you’re use to that extra income and now you have to do so much more to get that extra income that you’re used to it can break a person down and higher ups know how bad we’re breaking down. It’s completely normal for a half hour workforce to go on mental health leave during the summer which is our busy season and still nothing is done. I haven’t even been here a full year. What is it going to take to actually implement a change?

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and learning opportunities

Cons

Promotion path is slow and pay is unfair

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Navy Federal Credit Union Response
2w
Thank you for sharing your experience at Navy Federal Credit Union! Our workplace culture is important to us, and we appreciate your positive feedback.
Viewing 10 - 12 of 3,175 Reviews

Glassdoor has 3,525 Navy Federal Credit Union reviews submitted anonymously by Navy Federal Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if Navy Federal Credit Union is right for you.