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Navy Federal Credit Union

Engaged Employer

Navy Federal Credit Union reviews

3.6

63% would recommend to a friend

(3,181 total reviews)
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Dietrich Kuhlmann

62% approve of CEO

61% positive business outlook

Navy Federal Credit Union has an employee rating of 3.6 out of 5 stars, based on 3,181 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Navy Federal Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Sep 24, 2025

Toxic Environment

Recommend
CEO approval
Business Outlook

Pros

Free coffee and free food on Friday to attract people to come back to office building where they spent millions, waste of money.

Cons

The current work environment has become toxic, marked by micromanagement, blame-shifting, and a lack of genuine leadership. Many managers display poor management practices, yet HR consistently sides with them, leaving engineers unsupported. This shows little regard for the engineers who keep systems running, drive innovation, and dedicate significant effort to advancing the company and growing membership. Additionally, there are too many layers of management, with some managers prioritizing personal gain over team success. They manipulate performance ratings to secure a larger share of the bonus pool, often at the expense of their direct reports. Such practices undermine morale, fairness, and innovation across the organization.

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Navy Federal Credit Union Response
9mo
Your experience does not reflect the culture we strive to provide and maintain, and we are truly sorry we did not meet your expectations.
5.0
Sep 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Well-paid, lots of profit sharing incentives, excellent training program, friendly and qualified management

Cons

Repetitive calls, rude members occasionally

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Navy Federal Credit Union Response
9mo
Thank you for taking the time to write a review. We are glad to hear you have had such a great experience!
4.0
Sep 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexible Work from home Benifits

Cons

High call volume Dealing with rude members

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Navy Federal Credit Union Response
10mo
We appreciate your review. We are happy to have you as part of the Navy Federal family!
Viewing 169 - 171 of 3,181 Reviews

Glassdoor has 3,531 Navy Federal Credit Union reviews submitted anonymously by Navy Federal Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if Navy Federal Credit Union is right for you.