Catty, Cliquish, 75% Smiles are forced to seek positive (seen low/not quite negative is highly frowned on) so ppl are fake or harboring backstabbing chaos to get ahead or manipulate you out (from Mngrs & ASM to HR/EEOC), Only certain ppl to excel (85/15% ratio is purposed inhouse & in loans, 15% of the 85% don't promote after 6+ yrs, 20% of the 85% are skill-less but will be promoted slyly/unceremoniously or awarded often while others (high volunteers) not at all so it looks valid, even if you've been yrs in banking you really have kiss up to be valued *I'll explain), so yes Ppl are co-mingling for insight to what you have or where you're at -watch ur back, Networking events & shadowing are Amazing but if ur Mngr has ought - you're contact center for life (Game: change arrival time to change Mngrs). Few Mngrs are there based on skillsets, a sense of honor or degrees. So they're the cattiest, most unbalanced bunch that hold their own agenda. There are Mngr mtngs to distinguish how each team is pairing w/others & if ur team has a low earner (*not sending wkly peer motivation cards, volunteering, presentations, timely 2m calls per person w/o angering mbrs, etc) then that Mngr will Weed you out to win $$$ (bonuses are life here). Things recently changed, so hopefully the weeding, bias & nepotism will resolve. For the few: volunteering & presentations at Team Meetings, lead, mentor, Cross-departmental Collaborations, Networking, Shadowing, Sports etc, won't help YOU promote. It will motivate you to keep coming back thinking someday you'll matter. The Gyms will work out frustration before or after work (because during work, time is calculated to the milliseconds & the bldg are huge to travel thru). I personally don't go to the Food Court except to preheat food I bring vs order & wait (the savvy can preorder online, but if thing go wrong on the phone, you're a no show for the food), so you're go'n to need the free Psychological help or south up for the help groups in team web chats.