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Navy Federal Credit Union

Engaged Employer

Navy Federal Credit Union reviews

3.6

62% would recommend to a friend

(3,183 total reviews)
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Dietrich Kuhlmann

63% approve of CEO

61% positive business outlook

Navy Federal Credit Union has an employee rating of 3.6 out of 5 stars, based on 3,183 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Navy Federal Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
5.0
Jul 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Great pay, especially bonus and great culture

Cons

Not as much room for advancement

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Navy Federal Credit Union Response
11mo
Thank you for taking the time to write a review. We are glad to hear you have had such a great experience!
1.0
Jul 25, 2025
Recommend
CEO approval
Business Outlook

Pros

The new offices are nice.

Cons

There is seemingly a study being conducted to see how many people without experience they can hire, and how many people without experience they can promote. (Knows this sounds bitter, tired of observing talented colleagues being burnt out)

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Navy Federal Credit Union Response
11mo
Your experience does not reflect the culture we strive to provide and maintain, and we are truly sorry we did not meet your expectations.
1.0
Jul 24, 2025

Toxic

Recommend
CEO approval
Business Outlook

Pros

Good insurance and beautiful campus

Cons

Ive worked for this company many years. Once Cutler retired, the organization has drastically changed. Once focused on employee empowerment and member service, the only thing NFCU cares about now is profit and "data". Lower management in lending is extremely toxic and operates on the buddy system. Instead of promoting from within the department, they hire from outside. Supervisors cannot even work a basic application and the bulk of all the work is shoved on tenured employees.

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Navy Federal Credit Union Response
11mo
Your experience does not reflect the culture we strive to provide and maintain, and we are truly sorry we did not meet your expectations.
Viewing 202 - 204 of 3,183 Reviews

Glassdoor has 3,533 Navy Federal Credit Union reviews submitted anonymously by Navy Federal Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if Navy Federal Credit Union is right for you.