Neighborly® reviews

3.3

55% would recommend to a friend

(271 total reviews)
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Mike Davis

56% approve of CEO

57% positive business outlook

Neighborly® has an employee rating of 3.3 out of 5 stars, based on 271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Neighborly® employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

271 reviews
1.0
Dec 4, 2020

Marketing Dept is disorganized and...

Recommend
CEO approval
Business Outlook

Pros

Offered my job back during Covid. That was nice. Office is clean and great coworkers within our team.

Cons

Marketing uses outside companies based on personal relationships, not professionalism. The SEO company is terrible and the online reviews show it but the CEO's are buddies. Their complacency was always blamed on the employees. Management steals ideas from the employees to gain points with leadership. Biggest complaint however is the staff came together and gave our opinion on something that was flat out wrong. They listened and said they appreciated feedback. Later however they approached us individually and privately tried to tear us down and call us crazy. They even turn employees against each other for the sake of keeping management looking squeaky clean. They gas light all negative feedback.

1.0
Oct 13, 2016

Terrible place to work!

Recommend
CEO approval
Business Outlook

Pros

There are some very nice people at the Dwyer Group

Cons

High rate of turn over!!! I discovered my supervisor was illegally changing my time sheets and when I brought it to his attention he fired me...I think this is called retaliation, right?

1.0
Oct 31, 2024
Recommend
CEO approval
Business Outlook

Pros

Remote work. Some extremely dedicated, hard-working people who unfortunately get taken advantage of.

Cons

I cannot speak for the entire company, but the marketing department is one of the most miserable work environments I've encountered in my career. Toxic management has almost single-handedly destroyed team morale over the past couple of years. Intense workloads perpetuate a cycle of burnout among high-performing team members, while underperforming employees are enabled by managers and need constant handholding to carry out basic tasks. Projects are often chaotic due to poor communication and an absence of any real leadership. Priorities are poorly defined and change constantly. Team members will offer ideas and solutions that are either outright ignored or not acted upon by leadership. Expect to work unpaid overtime and weekends regardless of pay scale. Almost non-existent opportunities for internal advancement or promotion are dangled in front of employees like a carrot on a stick. There is no incentive to go above and beyond since hard work is only rewarded with empty platitudes. Management is clueless and will expect you to do the work of 2-3 people without any consideration for your job description. The company claims to operate under a Code of Values that employees recite during every meeting but amounts to nothing in practice. Women and POC are frequently talked over and dismissed by male colleagues during meetings. Senior leadership uses accusatory language to intimidate and silence the people who work below them rather than address feedback. HR does not listen to or act upon employees’ concerns despite multiple complaints. Aside from operational issues, salaries are below average and benefits are not great. Among the most egregious examples of this is the fact that Neighborly boasts about hiring veterans, yet doesn't provide employees with PTO on Veteran's Day (until very recently, and only if you're a veteran). Bottom line: this is not a company that values its employees.

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Neighborly® Response
1y
Thank you for taking the time to share your experience. We are sorry to hear about your dissatisfaction with the marketing department and the challenges you've faced. We strive to create an environment where all voices are heard and valued. We take your comments seriously, particularly regarding leadership and support for all team members. Our goal is to foster a culture of collaboration and recognition, and we will be reviewing our practices to ensure we're meeting those standards. We also appreciate your feedback on benefits and will continue to evaluate how we can better support. Our HR team does use benchmarking data to make these decisions and have found that our benefits package is very competitive in the market. Your insights are invaluable, and we encourage you to reach out to People Services directly or your management to discuss your concerns further (people.services@nbly.com). Thank you again for your transparency and your dedication to Neighborly.
Viewing 10 - 12 of 271 Reviews

Glassdoor has 291 Neighborly® reviews submitted anonymously by Neighborly® employees. Read employee reviews and ratings on Glassdoor to decide if Neighborly® is right for you.