Neiman Marcus reviews

3.2

42% would recommend to a friend

(2,458 total reviews)
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Geoffroy Van Raemdonck

40% approve of CEO

37% positive business outlook

Neiman Marcus has an employee rating of 3.2 out of 5 stars, based on 2,458 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Neiman Marcus employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
4.0
May 24, 2022

A Changing Company

Recommend
CEO approval
Business Outlook

Pros

The best part of Neiman Marcus corporate is the people. The vast majority of your peers and leaders are good, helpful and encouraging people. Management is flexible and the company has established many pro-worker policies to give the worker more ways to complete and conduct their work how they see fit (results only work environment). There are many ways within the company to reward peers, and recognition is a common practice. It can be great working with a recognizable brand name. The company is also heavily invested in changing their customer experience, internal processes and using technologies to bring us up to par with other luxury retailers. The company has also embraced remote work since 2020 with major successes as a result.

Cons

Misalignment from the leadership team is common. Many projects are worked on for weeks or months at a time and then dropped when old information or direction is eventually communicated. Salaries are below market average, but bonus amounts and the flexible work schedule can off set that for some. Bad politics or disagreements on a initiative's value/purpose from the c-suite have trickled down to lower management and created a silo mentality on occasion. A "need to know basis" attitude does come up on projects that require that person's input and involvement. The expansion of middle management over the past few years (Directors through VPs) has reduced the agency of lower managers and their teams to a degree.

1.0
Jan 22, 2022
Recommend
CEO approval
Business Outlook

Pros

The store had air conditioning.

Cons

One time at some of apartments that I was living in when I was working at NM, when I went to throw some trash in a nearby dumpster, I fell on a big plastic garbage bag and that had some glass chards in it. One of the chards that I landed on made a three-inch gash on my right hip. Having no time, I got into my car and sped to a nearby hospital and went into the emergency. Before they stitched me up, I lost about one and a half units of blood. Though I was out for two weeks, and I had proof of my injury and a doctor's note they counted that month of against me. At NM if you get three bad months in one year, you get fired. NM, you are an evil company and I'm glad you are now circling the drain.

1.0
Nov 27, 2021

Dysfunctional Hellhole

Recommend
CEO approval
Business Outlook

Pros

Work from home (for now).

Cons

Dysfunctional company top to bottom. Opportunities for growth are non existent. For opportunities that do exist, HR is completely inept at matching candidates to open positions. External candidates are more valued than internal candidates. Who you work for, not your skill level, determines your outcome. Extremely unprofessional work environment, boss would openly criticize their employees and leaders and call people stupid behind their backs. Limited accountability- certain people act like tyrants with no recourse. Workload is extremely high for low pay and not spread evenly across organization. Constant turnover and burnout. Extremely top heavy organization with lots of executives dreaming up new things, with no one at the bottom to actually execute them. Majority of top leadership doesn't even live in Dallas, consensus is these positions are just a temporary money grab for them while they party at New York Fashion Week and leave in a year or two. Bonuses and yearly raises are minuscule and more of an insult than they're even worth. Bonuses do not track individual performance, so a person who tries and one who doesn't make the same amount. Company is divided between newer, motivated employees who are cycled in and out and the employees who have been there for decades who refuse to change or learn anything new. Poor, outdated technology. Systems used by assistants were broken half the time and job was not possible to do often. If someone left their position, new hires wouldn't come quickly at all, meaning impossible workloads would just increase even further. Everything at the company is an emergency and you will be expected to do it immediately and redo it several times as leadership continues to change their mind. No forward planning on anything. Use this job as a resume builder to leave, it won't be more than that.

Viewing 40 - 42 of 2,458 Reviews

Glassdoor has 2,573 Neiman Marcus reviews submitted anonymously by Neiman Marcus employees. Read employee reviews and ratings on Glassdoor to decide if Neiman Marcus is right for you.