The commission sounds great, and they really sell it to you when you are hired, but there are so many returns. Unfortunately, in a store like NM, there are a lot of people who are shopaholics and buy just to buy. There is always, always stuff coming back, even for the top sales associates. This makes it really difficult when its payday because one week you can have a stellar check because you sold that piece that was $$$. However, a month later that piece comes back and your next check is -$.
Returns are just a part of retail, so I could look past this, however, I just could not get past the store environment. Everyone is a shark, out for themselves. If you are a shark, good for you, apply here. But you better be the biggest, baddest shark or else you will get eaten alive. People steal your sales, steal your clients, and do whatever to get that $. Especially during the slow season when it is s-l-o-w and all those returns roll in. Management seems to ignore the fact other associates try to sabotage each other because they believe that competition creates more sales. However, I was under the impression teamwork built sales. Nope. Don't even ask your fellow associate to help you with something because either; A) they just will ignore you or B) they will then claim they deserve part of the commission. After weeks of dealing with outrageous sales-stealing behavior, being hazed by my fellow employees, and over hearing gossip about myself, I complained to my manager who told me, "greed is good" and that I needed to "want it more". Any time I asked for advice all I was told is to reach out to more clients and ignore the other associates and just sell. That is all well and good, but it is really hard to go to work everyday when everyone is mean to you.