Nerdery reviews

3.2

56% would recommend to a friend

(224 total reviews)
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Michael Schmidt

53% approve of CEO

35% positive business outlook

Nerdery has an employee rating of 3.2 out of 5 stars, based on 224 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nerdery employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

224 reviews
2.0
Jan 25, 2018

The Negative Reviews are Right: Avoid the Sinking Ship

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- The people; your peers...but even just today yet another talented developer told me that "all the people he could learn from have left"...so he too is now leaving. It's not long before all the wonderful people that once made up this place are also gone. There's entire departments that don't even have the same people they did less than a year ago. - Compensated for billable, hourly work beyond 40 hours/week if you work in Production - Dogs in the office - Free snacks and beer (kind of?)

Cons

- Brand identity crisis. Our own website reflects this; it's embarrassing. - 0 vision from upper management and poor communication. Lots of unkept promises. Continuous "rescue mission" vision and goal restarts. You get the impression you're constantly being lied to, which is disappointing at best and insulting at worst. - In a recent all-company meeting with our EC team, a woman in the audience asked about our executive team's focus and plan for hiring more women in leadership. The response? "We have 2. And I think that's good." Just pathetic. If you're lying to us about everything else, you may as well lie and make it sound like you care about opportunities for women in leadership at The Nerdery. - We receive at least a couple of emails every day with announcements for people putting their notice in. - The company can't hire fast enough to keep up with the turnover so all projects are in a constant resourcing crisis state (it doesn't help that our Resourcing Department is comprised of a whole 2 people). - No real professional development support. HR has never provided this and they eliminated the role of professional development managers who once provided this valuable service -- a benefit that used to set The Nerdery a part from every other chop shop. They promoted a bunch of "working managers" who have no idea how to actually manage people and are expected to do so without experience while also balancing a full-time, billable workload. They said this was because the previous professional development managers created more barriers than collaboration and now we're empowered to manage ourselves (which actually means doing more work with less support for the same pay). Common guys, we're not idiots. I would mention career path in this point, but there is none here. - They organized everyone into "cross-functional teams" because that probably sounded nice and "diverse" on paper, but what it has resulted in is a disconnection from your expertise and support on improving within your domain. Picture starting as a UX Designer and your manager and team knowing nothing about InVision or any UX templates and your PM having to actually share these things with you because you have no actual UX department to rely on. - These gaps in support add a ton more responsibility to Project Management's responsibilities: professional development and coaching, resourcing, etc. - The Nerdery Holiday Party was once an epic celebration and deemed a huge Nerd benefit. They rented out unique and fun venues, had crazy decorations, and flew everyone in from all locations. It felt like a great extended family get-together. This year, they are now hosting the party at the office (I already work more than 50 hours per week, I don't need to spend my little free time at the office too). They are no longer flying everyone in; they said we'd probably prefer to have more "intimate" parties at each location instead (which is of course code for budget cuts). Please don't insult our intelligence and act like this is for the benefit of the employees when it actually only benefits your bottom line. - People used to gather in the Nerditorium for a "Bottlecap" presentation every Friday. Barely anyone attends these now. They had to even take a poll to see if we should still have them. Why? Because people don't want to be at The Nerdery. People used to actually WANT to spend their free-time here. You can't create that kind of culture; it's an organic result of being a place where people actually want to BE. - It's a ghost town. Many employees retreat to working at home because...again, they don't want to be in the office. This office used to be so loud and social that there were complaints about it and now I can hear a penny drop on any given day. - Management keeps rolling out new roles without telling anyone in the company what these roles even entail, which creates all sorts of roles and responsibilities issues and questions on projects. - The sales process is completely cutoff from reality. This has always been the case. Our estimating process is off and then the projects get thrown over to Production who then has to consistently deliver the bad news. I can't remember the last project I worked on where we didn't have some sort of major resourcing, budget, or timeline crisis. This is a symptom of a deeper problem. If you're still reading this, do yourself a favor and pass on applying here right now. It's only a sad shell of what it used to be (except for the company name, which sounds deceptively "fun" and carefree). Maybe they figure themselves in 2 years. Maybe they don't and they sell. I honestly hope for the latter because trying to be something you're not is not a lie anyone wants to be a part of.

1.0
Jun 8, 2017

Co-Presidency is dead. Cronyism reigns.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You will meet a lot of great people here. Smart, intelligent, witty, and emotionally intelligent as well. Health insurance , 401K, and PTO are your typical industry standard. But they also offer pet insurance as well. You can bring your dog to work. Your typical free snacks, beverages. Since the HR team does such a great job hiring people, it's the people that are the greatest pro to working at The Nerdery.

Cons

Financial compensation is horrendous here. They suck you in with the 'culture' and 'free goodies' you are provided. You're best served to go join an adult company that will truly compensate you for your work. There is no career advancement. Multiple departments do not have a manager to report up to. When there is talk of career advancement, they will post job openings and then withdraw the job posting. They won't tell you why, they won't tell you until months later after you interviewed that the job opening is no longer available and won't be filled after all. The company is shrinking quickly. Between layoffs and voluntary terminations, no one feels safe. Line level employees and middle management are pinned for the blame of the performance of the company. The CEO and Vice Presidents have been heard and seen several times in the open at the Minneapolis office pointing the blame at others instead of looking inward at themselves. If you all you do is give constructive critiques back instead of nodding along to the 'grand plan' you will find yourself under threat of being fired. Despite the vision at the top from the CEO and Vice Presidents that continues to fail time and time again to achieve the business success The Nerdery desires they are never shown the door. If this were an adult company, new leadership would have been brought in and a new vision would have been in place a long time ago. There is talk of a senior vice president coming on board soon, it's only been in the works for the better part of a year at a time when the Nerdery struggles the most. A majority, but not all, Senior Vice Presidents and the CEO can't speak to what The Nerdery is trying to achieve to continue growth (for the sake of growth) and financial stability. Buzz words and sound bites rule the Nerdery presentations detailing our future, but no one can actually speak to the 'digital transformation'' we need to achieve for our customers. It's more like The Nerdery needs its own Digital Transformation before it can hope to achieve any other clients own digital transformation. But you can't do that when your own executive committee can't describe what a digital transformation is. CEO is very childlike and callous when delivering bad news to the company and even engages in callous behavior on employees Facebook posts about how things have been handled with information to layoffs or controversial company initiatives. The CEO can't handle feedback very well, at work and outside of work.

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Nerdery Response
9y
This is Tom O'Neill, thanks for taking the time to write such a detailed review. While your feedback is tough to hear, I hear it loud and clear. There is nothing I want more than to see our Nerds be engaged and successful. No amount of business success is worth compromising our values or our culture. We've had some challenges, we've made tough decisions that have impacted the lives and careers of good people. As you've pointed out, I am personally responsible for all of this. I don't take that lightly. As you know, I care deeply for the good people who have bet on The Nerdery over the years. I'll take your feedback to heart and continue to work to build strong vision that builds confidence in our Nerds and our brand. I wish you the best of luck in your future. When the dust settles, if you'd feel up for it. I'd love to buy you a coffee or beer to thank you in person for your candor.
3.0
Jan 15, 2021

Ironically, Product Delivery is Nerdery's Biggest Problem

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This company has real and high potential. The new leader (the owner) is very open minded and cares about the legacy of the company and making people finding meaning in working there. He is not interested in repeating the prior CEO's blind trust of the leadership team and weak strategy.

Cons

This company has 4 things holding it back that need to change immediately if they're going to achieve their true potential of serious and rapid high growth: 1. Growth - This part of the org is fundamentally weakly led, not forced to increase its skill set and the latest promotion cements the reality that this year will be poor in new business. As for organic growth, it's not gonna be much better. I wish I could say there's something to do here, but it basically needs a completely swap of the team, minus a couple of people, not just a new leader. 2. Finance - The accounting system does not give leadership a realistic view of cost-of-sales; and rack rates demanded do not match market for quality delivered - at all. There are better shops doing things for less cost than us by a country mile. This leads to inflated targets that have to be trimmed as the year continues - once reality sets in. Finance also doesn't 'get' market competition. Nerdery gets laughed at for its exorbitant rates and when the outcome quality lags (#4), clients are left wondering what they paid for. 3. Capacity/Resourcing - This area is amateur hour and shields leadership from seeing its very poor decisions that split FTEs into fourths and eighths, while failing to invest in hiring skills that will keep Nerdery ahead of market. The perception that Nerdery is a 'body shop' is highly reinforced by the degree to which this group sees people as expendable and non-unique and does not honor subtle or proactive client needs. The leader here has their job because they lead with force and fear-creation, rather than skill or quality. It's a constant mess. I feel bad because his team are nice and capable people, they're just misled. 4. Product Delivery - This is actually the biggest, festering wound in the company. The head of this area insists they are an expert at digital product delivery management, but they simply are not - they just are the best and fastest talker in the room. This leader is publicly arrogant and controlling to subordinates and privately toxic and disrespectful to almost everyone who questions him. He is good at acting like he has everything under control, but, systematically, has created a way of working where he is the single point of failure and bottleneck for everything. He does not hire or promote people who are better than him or who do not obey him without questioning. He doesn't not create organizational redundancy. He also does not manage out toxic and mediocre people in his organization who have multiple quality and conduct grievances filed against them - he fundamentally thinks those are great people to have around because he can control them. But more than this and worse: he does not know how to run a smooth, well-oiled and modern digital product delivery company. He does not understand, nor has he succeeded in setting up CI/CD, nor does he know how to bring cutting edge ways of product delivery into a wider system for a 200-person consulting force. And it shows every single time we have large projects that are high stakes. They fall apart. Every project is ridiculously different and suffers wildly different and inconsistent outcomes. This chaos ensures that he is critical and necessary whenever things go wrong and reinforces the myth that he is important. In fact, he isn't important or necessary, rather he's the source of the problem - most of his direct reports believe this too, sadly, but are too scared to say so. Nerdery will never, ever, ever be a market leading digital product delivery organization until and unless he is replaced with (or placed under) an industry expert who has done this before and at scale - AND values people development and trusts his team with layered delegation. It's sad - because personally speaking he is a very, very nice guy and loves the company.

Viewing 1 - 3 of 224 Reviews

Glassdoor has 226 Nerdery reviews submitted anonymously by Nerdery employees. Read employee reviews and ratings on Glassdoor to decide if Nerdery is right for you.