Nespresso reviews

3.8

74% would recommend to a friend

(1,875 total reviews)
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Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,875 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
3.0
Jun 10, 2024
Recommend
CEO approval
Business Outlook

Pros

Amazing base salary, regular bonuses, free coffee and machines, monthly Nespresso credit. Great team and training program, international company with resources and incentives.

Cons

Pop Up shops are badly constructed, chaotic and unsafe. With no privacy and a stock room 15 minutes away, it’s a difficult environment to work in 40-50 hours per week.

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Nespresso Response
1y
Hello Colleague, Thank you for sharing your experience with us. We’re glad to hear that you value the competitive salary, bonuses, and the supportive team environment, as well as the training programs that are part of our Total Rewards package. We also take your concerns about the conditions of the pop-up shops seriously. At Nespresso, ensuring a safe and organized work environment is our top priority, especially during long hours. Your feedback is crucial and will be considered as we work to enhance the operational aspects of our stores. If you have any further insights or suggestions, please don’t hesitate to reach out to your local HR team. Wishing you continued success in your role. Thank you.
4.0
Jun 7, 2024
Recommend
CEO approval
Business Outlook

Pros

Good products and experiences are good

Cons

I don’t like the compensation

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Nespresso Response
2y
Hello Colleague, Thank you for sharing your thoughts about your experience with us. Your feedback is highly appreciated, as it plays a crucial role in our journey towards continuous improvement. At Nespresso, we take pride in our product range, and it's fantastic to know that you find it amazing. Also, it's a great pleasure to read that you are satisfied with your work experience. At Nespresso, we always strive to create a positive environment where everyone feels supported and cared for. Regarding your concern about the salary, we understand that compensation is a significant aspect of job satisfaction. Rest assured, we continuously evaluate our salary structures to ensure they remain competitive within the market. If you want to provide additional information and suggestions, please reach out to your local HR team. We wish you continued success in your career with us. Thank you.
4.0
Jun 7, 2024
Recommend
CEO approval
Business Outlook

Pros

Good place to work Good remmuneration Flexible working approach

Cons

Very little progression opportunities Progress incremental

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Nespresso Response
2y
Hello, Thank you for sharing your feedback with us. We are pleased to know that you enjoy our market-competitive salary. Our company strives to find the right balance between the customer and business needs and flexible working hours of our teams. In addition to this, we foster a healthy working environment by ensuring our employees' safety and well-being. Concerning the cons you outlined, we are sorry to hear that you were not completely satisfied with your experience. At Nespresso, we focus greatly on our employees' career development and talent management to provide opportunities across the company for our people to develop their careers. Your feedback is valuable to us, as we constantly seek to improve. If you want to share more specifics with us, please feel free to reach out to your former local HR team to share your concerns further. Wishing you well in your new endeavors. Thank you.
Viewing 325 - 327 of 1,875 Reviews

Glassdoor has 3,229 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.