Nespresso reviews

3.8

74% would recommend to a friend

(1,878 total reviews)
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Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,878 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
5.0
May 10, 2021
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, great people, great training

Cons

Nothing to complain about. Very busy location.

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Nespresso Response
5y
Hello Former Sales Associate, Thank you for your positive feedback. We are proud to offer great training and flexible work hours. Glad to read that you think Nespresso has a great environment, we are busy as our business is growing, and the key to our success is having great people. Appreciate you taking the time to leave a review. All the best, Alfonso Gonzalez CEO, Nespresso North America
3.0
May 6, 2021

Great company overall.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good overall company culture and benefits/perks

Cons

Retail in general is difficult, but lots of micromanaging. Long hours on your feet and dealing with the public.

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Nespresso Response
5y
Hello Former Employee, We are proud to offer competitive benefit programs and great perks. Our company culture supports how we care for our people as we strive to develop and promote our talent from within. Our people are key to our success, many of our employees have grown with us by taking advantage of our many learning and development programs. Also, being a part of Nestlé gives our employees an even wider range of opportunities to grow within Nespresso and Nestlé. I appreciate your open and honest feedback, if you were still working with us, I’d suggest working directly with your manager to discuss culture changes, your workload, and desire for advancement. I recognize that you no longer work for Nespresso, but since we’re always looking to understand and improve, please don’t hesitate to reach out to me directly to further discuss your advice. All the best, Alfonso Gonzalez CEO, Nespresso North America
2.0
Apr 27, 2021

Not what they used to be.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great employee benefits and discounts.

Cons

Terrible management, constant nagging and pressure from higher ups, no upward mobility unless your'e chosen as a favorite.

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Nespresso Response
5y
Hello Colleague, Thank you for your feedback. We appreciate the pros you highlighted regarding parts of our Total Rewards package, such as employee benefits and discounts. We are sorry to hear that you had difficulties with your management and felt pressure on your position. At Nespresso, we invest in our leaders and employee’s development, so they can work together well and achieve what they aspire in their careers. We encourage you to contact your local ManCom, HR team or the BEO of your market Alfonso Gonzalez, so we can work this through with you. Wishing you the best in your future endeavors. Best regards, Guillaume Le Cunff, CEO
Viewing 382 - 384 of 1,878 Reviews

Glassdoor has 3,235 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.