Nespresso reviews

3.8

74% would recommend to a friend

(1,878 total reviews)
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Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,878 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
4.0
Apr 18, 2021
Recommend
CEO approval
Business Outlook

Pros

We would get a free machine annually

Cons

They are really focused on numbers. Very capitalistic company.

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Nespresso Response
5y
Hello Boutique Coffee Specialist, Thank you for your feedback, we are proud to offer employees excellent perks as part of our benefits package. Nespresso has high standards for service and aims to offer the best customer experience. Numbers are a method for ensuring our overall success - where employees and customers benefit. Please reach out to me discuss our business and how your role is an important part of Nespresso’s success. Thank you for taking the time to review. All the best, Alfonso Gonzalez CEO, Nespresso North America
2.0
Apr 18, 2021
Recommend
CEO approval
Business Outlook

Pros

Excellent and quality coffee product.

Cons

Management was not something worth writing about.

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Nespresso Response
5y
Dear Colleague, Thank you for your feedback. We appreciate the pros you highlighted regarding our coffee as indeed the quality of our products is one of our biggest priority. It is disappointing to read your comments about the areas you see as cons. In our company, we invest a great deal in our leadership teams, our rewards packages are market-competitive, and we provide opportunities across the company for our people to develop their careers. Given we are demanding and striving for excellence, we want every person to find their right fit within our company. If you want to share more feedback with us, please feel free to contact me. Wishing you the best in your future endeavors. Best regards, Guillaume Le Cunff, CEO
4.0
Apr 12, 2021

Good benefits and good company to work for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits and good company to work for

Cons

While having the perks of Nestle is great there is limited room for growth

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Nespresso Response
5y
Hello Former Marketing Manager, Thank you for the feedback, we are proud to offer employees a competitive benefits program and excellent perks. We strive to develop and promote our talent from within and are proud to be able to offer employees career advancement and mobility throughout the Nestlé USA organization. At Nespresso, employees are encouraged to work directly with their manager and HR manager to discuss career growth aspirations. Thank you for sharing your review, we appreciate hearing from you. All the best, Alfonso Gonzalez CEO, Nespresso North America
Viewing 385 - 387 of 1,878 Reviews

Glassdoor has 3,235 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.